Accepted Appeal: 76561198036794076 - (John Cena / BANNED BY SR)

Appeal for BANNED BY SR

Steam profile: 76561198036794076 (John Cena)

Appeal Plea: I am innocent of all listed offenses
Appeal Reason: [Accounts] Hijacked - My account was abused by hijacker

Victim Repayment: No, I committed no fraud or had no direct victims
Previous Appeals: No, this is my first appeal here​

Alternate Accounts:

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Appeal description:

So back in about 2013 I was sent a false link and being the oblivious person I was, I clicked on it. It had me type in my Steam info and etc offering a free game. So when I entered all of the info I went back into steam and it had displayed an info box saying "Your Steam account has been logged in in another location. So I went to my e-mail to try to reclaim my account and I had about 2 or so new e-mails from steam. One was "Your Steam account e-mail was changed", the other was "Your Steam password has been changed". So I did not know what to do because at the time I was new to steam. I had talked to some of my friends and they were saying how I should contact steam support. I had contacted them and had to wait about a week to get my account back. I waited the week and was regained of my account. I went to check and see what the whole deal with my items from Team Fortress 2, they were all gone. All of my important items I had gotten were all gone. After mourning the loss of my precious items I finally went back into Team Fortress 2. I had went on a trade server. So when I was connecting it had displayed a message saying "You have been banned by this server. Reason: Scammer." So I was saying to myself "I never scammed anyone, what the heck?" So I was messaging my friend a couple times and he was saying how I should check this website called "Steamrep" I've never heard of it until then so I checked it out. I looked at my profile and it was displaying the "Banned" message. I was so confused because I really only played Team Fortress 2 for the fun and not much of the trading. So I checked out the post regarding my ban and this was when I was the most confused I've ever been. It was someone trying to ban me for (When I did not have access to my account) sending him a link like the one I was sent. I didn't know how to lift the ban until about now where my friend had messaged me saying there was a "Ban appeal" button on the Steamrep page. I do not have any pictures of the hacking (before or after) because I was not aware of the ban appeal function nor did I know how to take a screenshot on my computer. Thank you and I hope you have a fantastic day! ​

Just realized I did try to appeal. Must have been a friend though, I have no recollection of submitting one.

If you were hijacked, you'll need to upload screenshots of the support ticket as evidence.

I do not have a screenshot because it was so long ago.

Here is the screenshot. Thank you for letting me know.

Here is the whole ticket.

Very sorry. Technical difficulties with my tablet.