Ask A SteamRep Staff Member

What is the purpose of the "Provide Evidence" box?
There's an upload box, and a "Provide Evidence" box. A box, I noticed you can type it.
What's the difference between using this box, and the description box?

What's the difference between typing out evidence there verses the desc box?
Not even the youtube video points this out.

Some users don't really understand the purpose of the box either and just type "Proof below".

Does the description box have a shorter max character length then the evidence box at least?
What's the advantage, other then maybe organization.

I never know what to put in the evidence box other then uploads.
http://forums.steamrep.com/threads/...ou-my-remedy-tf2-team-fortress-2-items.64370/ < this user doesn't really know what to type here either.

So I'm asking for the sake of knowing what I should even be typing in this box that I can't already do in the desc box.
How about some examples?

All I'm hearing is...
"You should know...it's common sense...are you stupid or something" < or at least in my head I'm hearing this.

examples of evidence not falling within screenshots etc are:
- links to Backpack.tf to the item with historic ownership of item by scammed person and on the scammer's account etc.
- Idem but on tf2items.com
- links to postings on various trade websites like: warehouse, outpost, tradepost, etc etc (less "hard" evidence as those may be under moderation by the users, mods and admins on that site, depends on what is editable) .

As you see, those fall outside the "scope" of the normally asked evidence in screenshots of chat, paypal, trade history etc. For that depends on availability.

How long should I expect to wait for my appeal to be investigated? I started the thread about 10 months ago and I see that some people are still waiting for a reply in threads from 2012! Are there any particular reasons for the delay?

http://forums.steamrep.com/threads/expanded-faq-recommended.7263/page-2#post-169222

Is the donation system back up? I'd love to donate!

I could have sworn Steamrep once investigated impersonations, but I didn't see it under the updated list. Is that still something that can be reported or no??

We still do yeah.

How does priority work here?
I see reports from today that got accepted, while my report with full proof is now 4 months old and still "Ready for Review!".

Ever heared of "First in First out"?

I myself handle oldest reports first, but I only work one section at a time.

Policy is newest first at the moment. This to ban people that are currently active etc. instead of long dead accounts of so long ago that aren't active anymore. When we can do enough to process more reports a day then there are made, we will eat back to old reports.

So that basically means the guy that stole 100€ from me and even more from others will never get any punishment or whatsoever.

I'm sorry to say this, but that really sucks and i am disappointed.

If you don't have enough admins to process all the reports, then maybe you should advertise that you're hiring - on your homepage!

don't forget to check the reports outstanding on SR

I'd like to know the answer on the question which Shockz asked:

I can swear that your "temporary" disabled donation system doesn't work for a year! Why don't you go back to old donating or realise your plans of automated donations?

You played "Valvetime". I put in "Dr Who, Timelord".

So, it'll get done before it was needed, then. Timey-whimy.

Hello, I have a question about Scam report type: [Item Fraud] Misrepresenting virtual items

I'm a little confused about what should be considered as bannable stuff of named "misrepresenting".

Renaming your regular hat to "%hatname% #1" to make it look as low-craft is obviously a scam attempt.

But what about wrong pricing of one's items?

e.g.:
"My unusual actually worth like 5 buds, so give more of your items" when this unusual actually worth around 1 bud according to bp.tf unusual pricing
"I can give 1 ref for this 1 key worth hat"
"I like my hat, so I'll ask 300% of its market price since you asks to buy it"

What should be considered here as blameable "misrepresenting" and innocent "lowballing"?
I've seen actual scam reports on steamrep which were almost the same as my examples and I don't know how they should be rated.