1. There is no such thing as a "pending" ban or Steam admin. Anyone threatening your account is a scammer trying to scare you. Read more.

Rejected 76561198059907760 Marked as Scammer because of a Hijacker.

Discussion in 'Archived Appeals' started by spooky knox #300, Oct 28, 2013.

  1. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    | steamname: spooky knox #300
    | steamID32: STEAM_0:0:49821016
    | steamID64: http://steamcommunity.com/profiles/76561198059907760
    | customURL:
    | steamrep: http://steamrep.com/profiles/76561198059907760
    Well how this all started was, I was playing with some friends then got this message from one of my friends on my friends list. Hey, My friend cant add you(steam error), Add him for talk, he is interest for trade : ||||||||||||||||||||| < with the link right there. Then I clicked on the link and it brought me to a persons profile don't really remember the guys name, but when I clicked on it, it logged me out of steam. When that happened the Hijacker sent that same message to almost all my friends and I think he is still going on sending the message to them, Well after that he got me Perma Banned from Outpost and Marked on here of course. Well the guy that sent me the Phishing link http://steamcommunity.com/profiles/76561198040546939/ didn't really know it was a phishing link he got himself hijacked and the same thing that happened to me happened to him but the Hijacker for him didn't change his password and didn't get him marked anywhere, so im not to sure if he is telling the truth or not. PLEASE HELP ME OUT!!!!!!!!!!!!! PS: the Hijacker changed my password.
  2. You Are The One

    You Are The One SteamRep Admin

    Messages:
    137
    Steam:
    STEAM_0:1:41038663
    If you were hijacked, I assume you made a support ticket with valve to recover your account?
  3. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    Well the only think I posted to Steam Support was my Username, Old Password, and my Email Adress when I clicked on Contact Steam Support.
  4. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
  5. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    Just recovered my account, but I still need to get unmarked :p
  6. Bluedemon

    Bluedemon Retired Staff

    Messages:
    1,225
    Steam:
    STEAM_0:1:31851817
    You will need to post screens of the support ticket you submitted. You can black out any personal information but we will need to see the entire ticket.
  7. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    Hello,

    A staff member has replied to your question:

    Hello Spooky,

    Thank you for contacting Steam Support.

    It appears as though the account may have been hijacked by another user. Please follow the link below and take the prescribed steps to ensure the security of the account in the future:

    TITLE: Account Security Recommendations
    URL: http://support.steampowered.com/kb_article.php?ref=1266-OAFV-8478

    I have reset the account password and sent the new login information in a separate e-mail. If you do not receive the e-mail and you are running a Spam filter, check and make sure the e-mail is not being filtered as spam.

    Note: Passwords are all numbers.

    Once you login to the Steam Account, please change your password and validate your email address as outlined here:

    Title: Resetting an Account Password
    Link: http://support.steampowered.com/kb_article.php?ref=7058-AFZC-7069

    To safeguard your account further, please take advantage of Steam Guard:

    Title: Steam Guard
    Link: https://support.steampowered.com/kb_article.php?ref=4020-ALZM-5519

    Steam Guard is an additional level of security that can be applied to your Steam account. With Steam Guard, a second level of security is applied to your account, making it harder for your Steam account to fall into the wrong hands.

    For security reasons, password resets prevent the account from trading for a period of time. If you change the password while logged into the Steam Client, your ability to trade will not be affected.

    Please let us know if we may be of further assistance.
    [​IMG]
  8. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    That's what they sent me in the ticket.
  9. gencobra

    gencobra Retired Staff

    Messages:
    1,786
    SteamRep Admin:
    STEAM_0:1:31047928
    Steam:
    STEAM_0:1:31047928
  10. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    Well what if i cant find the post?
  11. Knucklejoe

    Knucklejoe New User

    Messages:
    554
    Steam:
    STEAM_0:0:46918739
  12. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    Bluedemon, what do i do if i dont have my ticket anymore?
  13. gencobra

    gencobra Retired Staff

    Messages:
    1,786
    SteamRep Admin:
    STEAM_0:1:31047928
    Steam:
    STEAM_0:1:31047928
    Adding notes

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**
    Last edited: Nov 8, 2014
  14. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    well what is going on here i gave all the proof i had
  15. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
  16. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    On that link it clearly shows that I got hijacked and am not lying about anything.
  17. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    can a admin please help me get my tag removed.
  18. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    I would really like a admin to help me out I really need to get my tag removed there's no reason for my ban I even have proof that I was hijacked because a friend of mine took screenshots when I got hijacked.
  19. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    I don't see how the 2 screenshots that my friend took wouldn't be enough proof of me getting hijacked.
  20. spooky knox #300

    spooky knox #300 New User

    Messages:
    19
    Steam:
    STEAM_0:0:49821016
    also I tried to look for my steam ticket and its not there cause valve deletes them after a little while.