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Should steamrep start supporting attempted phishing reports?

Discussion in 'SteamRep General Discussion' started by Salmon, Jun 12, 2015.

  1. Salmon

    Salmon Caution on SteamRep

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    NOT bots - but those new "join tournament" phishers, which are actual humans.
  2. SilentReaper(SR)

    SilentReaper(SR) Retired Staff

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    Doesn't really work imo. For those aren't their own accounts either. And by the time the report results into a mark, they could have regained the account again, and have to appeal which takes a very long time.

    Its really best to report them to Valve.

    Some admins get those attempted on them, and these may get marked, but putting them in the reporting process is not going to work.
  3. Salmon

    Salmon Caution on SteamRep

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    Makes sense.

    I just wish steam would give "phishing warnings" for people who get reported but aren't yet banned, similar to how they warn against people reported for scamming.
    SilentReaper(SR) likes this.
  4. Lava

    Lava Public Relations SteamRep Admin

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    Users posting phishing links are often phished/hijacked themselves (if not a brand new throwaway account) and their account is being used to try and hijack even more accounts, using them for phishing. For that reason, it's best to leave these cases to Valve/Steam as we do not have the resources to handle such cases.

    Additionally, a scammer tag will not prevent someone from sending out messages in Steam, only stop them from joining servers or making PayPal trades from that account, so there isn't a lot to do. Additionally, the victim would have to appeal their tag once they regained access to their account. So marking someone for phishing ultimately does a lot more harm than good, if any good at all.
  5. prodigyaustralia

    prodigyaustralia New User

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    Steamrep itself has tonnes and tonnes of pending reports and the numbers are growing each day. If Steamrep were to take on such reports it would not be good. Such as the 1) The time taken to actually get the account marked, 2) The account is not actually a scammer, the account is being just abused by a hijacker. 3) As Silent and Lava both said the user will have to appeal once the account has been regained access to.

    If there were a separate tag for phishing or hijacking then it would be good. But in a sense it is kinda a good idea, say if a person who is cautious about who the add, they can check steamrep or any similar website and see "Fred" has a tag for phishing or hijacked account currently, better not accept him OR alternately it may block the hijacker/phisher from using websites that show users backpacks, how many trades/messages they have made etc. (I.e. CS:GOLounge, DotA2Lounge, backpack.tf, tf2oupost etc...) Essentially stopping the hijacker for targeting new traders or traders that have items of value.

    In all honesty the idea is good BUT it doesn't out-way the those three issues. Also it would increase Steamrep's work load by heaps.
  6. Lava

    Lava Public Relations SteamRep Admin

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    Workload aside, this would accomplish nothing. If someone is actually checking for phishing reports before accepting a friend request (most don't check steamrep), they're probably not going to click a phishing link. The only thing it would do is harm someone's reputation after they got their account back. It's easier and more effective to just have people not click links than have them check if someone is reported for phishing (which not all phishers would be anyway).
  7. Blissharmony

    Blissharmony New User

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    There is an extention / app for google chrome that blocks mispelt website names, it's useful for stopping people getting phished when they click links that are fake steam ones. But, if they thought enough to install this extension, chances are that they would check links anyway.. this seems like an issue that is hard to resolve and marking users probably wouldn't help, because, I am making the assumption that most people that get phished aren't the most knowledgable about this stuff and probably wouldn't check steamrep anyway.
  8. Lava

    Lava Public Relations SteamRep Admin

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    That's part of it. Point is, people aren't going to check SR before clicking links if they click it.
    Roudydogg1 likes this.
  9. SilentReaper(SR)

    SilentReaper(SR) Retired Staff

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    Its less and less the misspelled websites anyhow, and we don't "list" malicious sites for being dangerous. That would lend credibility to them in the search results... no thnx.
    Roudydogg1 likes this.
  10. Blissharmony

    Blissharmony New User

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    I mean, there already is a chrome application :p