1. Item verification is a SCAM! There are no such things as illegal, fake, or glitched items, it's a ruse to get your stuff for free.
    If you're looking for an admin's "trade assistance", stop and follow these 3 steps immediately or you will lose your items!!!

READ ME SteamRep Investigative Policy

Discussion in 'Report a Scam' started by ЩĄ | Horse, Aug 28, 2016.

Thread Status:
Not open for further replies.
  1. ЩĄ | Horse

    ЩĄ | Horse Administrator SteamRep Admin Partner Community

    Messages:
    28,518
    SteamRep Admin:
    STEAM_0:1:34690691
    SteamRep Investigative Policy

    Scam reports and attempts to scam reports we DO investigate:
    1. Formal agreements for Steam Trades or gifts.
    2. Trades involving the above with Paypal, BTC, Skrill or other money transaction systems.
    3. Impersonation with the clear intent to scam.
    These reports we will mark as either:
    UNDER INVESTIGATION (Further research underway by SR Staff.)
    NEEDS MORE INFO (Requires more evidence or details from the reporter.)
    INVALID (Report has not met the proper formatting requirements OR is not covered by SR policy.)
    ACCEPTED (The report has met the acceptable standard of proof to action a tag.)
    REJECTED (The report has failed to meet the acceptable standard of proof to action a tag.)
    ARCHIVED (The report is kept indefinitely for historical purposes & research.)
    INVALID FORMAT (The report is not formatted correctly to the point of being not actionable.)​

    --------------------*--------------------

    It is advised to NOT ATTEMPT THESE TRADES. These trades are listed below. Reports regarding the following may or may not be processed depending on the amount of evidence received:
    1. Outside of STEAM trades ie: STEAM items vs other Game Economy items/currency scams (RUGP WoW gold, etc.) This includes but not limited to coins, credits being transferred thru various sites. We must be able to link the transfer of such back to the SteamID of the victim and the accused otherwise unable to investigate. Trading thru cross-platforms (Origin vs Steam vs Battle.net) we just can't verify so best to avoid these trades.
      With the sheer number of games and economies available, SteamRep cannot provide a uniform knowledge of all non-steam game currency economies, their intricacies etc. So it is impossible to effectively investigate any case of this nature.
    Reports we DO NOT investigate:
    These reports we will automatically mark as INVALID and will not be researched or actioned:
    1. Proprietary maps, scripts, artwork, video design, copyright, & other server administration disputes
      As these fall within the realm of server administration and fall entirely outside of Steam trading, SteamRep does not investigate these (regardless of any precedent set in the past).
    2. Scams involving trades occurring entirely outside of Steam trading
      SteamRep's scope is limited to trades that involve the Steam economy and Steam trading ONLY. We do not handle scams for other game economies nor do we handle scams regarding outside businesses or agencies. These should be handled with the appropriate authorities.
    3. Scams involving Tangible/Physical Goods
      Refer above, it is outside SteamRep's ability to effectively investigate and to determine the legitimacy of such trades.
    4. FakeRep or Rep Reports SteamRep does not maintain reputation threads and does not see profile rep as legitimate. Please report to the community where the fakerep is posted - if posted on steam groups, you can report the posting to the group responsible or report the group to Valve directly.
    5. CD Key, Steam Code, Game Code, Pin Code and all other key/code Reports Please report to the community where the trade originated and make a steam support ticket. https://support.steampowered.com/ - these types of scams are impossible to verify as legitimate to begin with or what account the code is redeemed on. Before we only accepted if a user had solid proof, now we are rejecting all such reports. You can also report the user to Valve using the in profile reporting feature:
    6. Spycrabbing,Boxing, any type of server wager/bet Please report to the community that operates the server where the wager/bet took place. SteamRep does not maintain any game or trade servers and many individual communities have different rules when it comes to these activities. These reports are best addressed by the communities that operate the servers.
    7. Phishing/hijacking account reports: If you are phished/hijacked you need to submit a steam support ticket ASAP https://support.steampowered.com/ Report phishing attempts to Valve by using the in-profile report system as noted here:
      Please keep in mind that users posting phishing links are often phished/hijacked themselves (if not a brand new throwaway account) and their account is being used to try and hijack even more accounts. For that reason, it's best to leave these cases to Valve/Steam as we do not have the resources to handle such cases. Additionally, the victim would have to appeal their tag once they regained access to their account. It's best to not create any undue hardship for someone who's already going through an account hijacking.
    8. Non-English Reports: SteamRep will not handle reports outside of the English Language - reports in other languages can be submitted to Partner Communities thru SR. (See Here for list).
    9. Revoked gifts: We will not handle cases involving revoked gifts over Steam as it is impossible to prove who revoked it and if selling it to get it revoked again was intentional. Exceptions to this can be made at the admin's discretion.
    Please don't make such reports on SR as they will be rejected.
    We reserve the right in egregious cases to mark users for such offenses and/or in the future decide to mark for such scam types again.


    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**
    Last edited by a moderator: Sep 30, 2016
Thread Status:
Not open for further replies.