Archived Report: 76561198030713412 - ([Steam] Other Community Items)

Scam Report

Report Type: [Rep Fraud] Impersonation with intent to defraud
Virtual item type involved: [Steam] Other Community Items

Accused profile: 76561198030713412

Victim profile: 76561198044835096

What happened? Description:

I was first contacted randomly by him, asking if I knew I had a supposed "report" of being a scammer or being a fraudulent item holder, showing me a fake screenshot with an accusation from steamrep on my profile, and from his "good will" he said he tried reaching steam support and appeal by my behalf, in which he showed a fake screenshot where steam support said to add someone impersonating Valve staff, which I did and they said to remove my mark, i was going to receive a trade offer to check if it was a suspicious item i have traded before with a scammer without me noticing. He also never replied to my answers, asking which site he was using to see that.​

Provide Evidence:

Here is the whole conversation i had with them with the screenshots they have edited, Sanji was the first person in contact and the other was the "valve" staff. Apologies for the swear word, he made me lose time in something I was doing.​

[17:24]
Sanji:
hey

[17:24]
DrMaffin:
hey

[17:36]
Sanji:
i dont wanna sound rude but i was just randomly checking my friends list when i saw your name marked as scammer/fraudulent item holder
https://steamuserimages-a.akamaihd....928/F9DC2AF3069B2FFB43D5B898004117CCD8CC33A7/

Dont get me wrong, I wanna reach out to you so you'll be informed about this. are you aware of this? any idea why you got this?

[17:42]
DrMaffin:
According to what?
I dont even trade seriously in years lol

[17:44]
Sanji:
Have you traded with a scammer before? Do you have scammed item/s in your inventory?

[17:57]
DrMaffin:
wouldnt know honestly, i only do with friends and they might have it, do you have a site to check that out?

[17:59]
Sanji:
Im just concern about this kind of situation because if you let this pass now, you can have penalties. and I know you've invested much of your time, effort and money in your account,that's why I sent an appeal for your account when you were offline so you can get rid of the mark and you wont get penalties

[18:05]
Sanji:
I can send their response
here's their response
https://steamuserimages-a.akamaihd....972/23E9053AA70BE8ADE32F38144A1642771C9F02B9/

In order for you to process in removing the mark, steam responded and told me that you should add this authorized steam personnel https://steamcommunity.com/id/ToSaiMD/
Add him and ask him why you are tagged as scammer and what could be the possible reason of getting the mark
-----------------------------------------------------------------------------------------------
[18:13]
★ToSai★:
Hello, I am ToSai of Valve's Steam Network and I am here to help and supervise you and will be providing assistance in the field of trading and verification services. How may I help you?

[18:14]
DrMaffin:
I heard i have some sort of trade report against me orsomething like that right?

[18:14]
★ToSai★:
give me a moment to check your account

[18:21]
★ToSai★:
So apparently steam's database system automatically marked you as scammer due to fraudulent track caused by scammed item transactions. Do you have any idea why your account is currently marked or traded with scammed items?

[18:22]
DrMaffin:
Nope, i don't even trade anymore

[18:22]
★ToSai★:
Cases like this are usually caused by trading with scammers or accidentally bought a scammed item from a bot since bot can accept trade from anyone

[18:23]
DrMaffin:
Okay, so how do you "remove" them?

[18:23]
★ToSai★:
A scammer can also sell in the community market, you need to be Cautious when trading or buying items

[18:25]
DrMaffin:
Uh huh, so?

[18:25]
★ToSai★:
We need to determine which item was scammed by doing a process for us to clean the item's transcript via item database system to ensure your account's safety and to avoid any penalty or getting banned

[18:26]
DrMaffin:
So you're going to share a link?

[18:26]
★ToSai★:
Give me a moment to explain the process
In this process an item database will send a PENDING OFFER and select your most traded and suspicious items to be checked. take note the database cant accept or decline offer since it was locked from trading function. No items will be deleted or traded away from your account. Database will only check its full transcript to process the result of your itemsAnd I am going to remind you: any steam user that will be proven guilty of having suspicious plans or has committed a serious misconduct, a penalty will be assessed due to irregularity and attempted fraud. Steam will track your ip address and ban you from the server itself; so don't do anything that is against the Steam Trading Policy to prevent any further issues on your account. Don't you dare take this as a joke, but note it as serious as possible. Are we clear?

Hi there, i'm the real person on the account, my acc somehow got snatched by a bot and luckily (i hope) i have control again over my profile

i didn't fully lost my account, i just changed my password

i'm gonna fully explain myself: a few days i got contacted by a friend saying that i got reported for scammer/item holder and i needed to contact someone from Steam, same method as the screenshots above, i don't know why the hell but i fell for that trick and he took control of my account (not fully, he didn't changed passwords or mail) and he was in charge of my account sending those same messages, i didn't realize the entire situation because i was logged off the account and was away busy doing IRL stuff. I was smart enough to screenshot the conversation if that helps for the case

will do, i'm currently submitting the ticket and i hope everything will be cleared

Apologies, I completely forgot about it. Good thing that worked, seems like that's the guilty one and i get random phishing bots often on my mailbox on steam it was weird to see someone with a good profile doing it, that's why i took the effort to do the compliance, hope they answer asap, i wasn't remotely aware of the situation either.
I did report both to Valve (and hope they don't pay attention to yours).

reply from Steam Support, sorry for the not so great screenshots, i'm on mobile atm

got their response, they said that there was logins from other countries and since my password change there hasn't been another besides mine, that helps?
if that so i'll post their reply from my PC

these are the full response i got from the Steam Support, i really don't know if it helps, their response is very limited or perhaps i'm asking the wrong questions?

apologies, here's the full shot, i've only censored my mail and other personal stuff

July 5 to 8 in the morning he had control over my account, i've recovered it that same night (July 8) and inmediately cut off every access point, changed passwords and activated the "logged off of every device available" option

luckily my Steam chat app keeps track of the messages and retrieved their profiles
https://steamcommunity.com/id/Rnchr profile of the bot
https://steamcommunity.com/id/Vaaso my "friend" that got infected with this i believe and sent me the message

i've checked my login history and shows 2 places in the Phillippines (Bitu Sarangani and Davao in Davao del Sur)

| steamname: Rachuart
| steam3ID: [U:1:3129664]
| steamID32: STEAM_0:0:1564832
| steamID64: https://steamcommunity.com/profiles/76561197963395392
| customURL: https://steamcommunity.com/id/Rnchr
| steamrep: https://steamrep.com/profiles/76561197963395392

| steamname: Vaaso
| steam3ID: [U:1:131848375]
| steamID32: STEAM_0:1:65924187
| steamID64: https://steamcommunity.com/profiles/76561198092114103
| customURL: https://steamcommunity.com/id/Vaaso
| steamrep: https://steamrep.com/profiles/76561198092114103