Accepted 76561198040987047 (๖ۜM!h41 • )

i gived you all info u needet ... now i whant my hat back and that as***hole baned , and is not fair how much time u needet for this one, i know people that have been raportet and punished in 2 weeks
this was a bad custumer service and a unfair one 2

Okay, I think you have us confused with Steam Support. We cannot trade-ban people. We can mark them on SteamRep. That is it. Only Valve can trade-ban people. In addition, most people DO NOT get their items back and only Steam Support can grant items back to people. You are welcome to fill out a support ticket at http://support.steampowered.com but most people do not get back their items.

then u are usless..... u tell nme that u are a site with no pwer and usless and i wasred my time 5 months for nothing ...just to hel u do what u are payed to do ...

just to help u to do your job...how the f✿✿✿ pays me for helping you ....

i lost money and time just for hlping you...revenge ! lol u marked him red and thats it
i lost money time and nerves and u rell me this is custummer suport and fair go and f✿✿✿ yourself

SteamRep acts as a database to help people track scammers, as well as accept reports of scamming, and that is it. It does NOT return stolen items and it can NOT impose Valve Trade Bans. Also, it is NOT an official arm of Steam or Valve. All of the moderators and admins do their work ON A VOLUNTEER BASIS out of a desire to help the community, and receive NO MONEY FOR THEIR WORK. Your quote about "you do what you are paid to do" is entirely baseless. These people, especially Helen, put in an incredible amount of effort during THEIR SPARE TIME to investigate scammers and mark them. In this case, they have done their job successfully; it is not their fault that you were unaware of the extent of their powers, or that they're not part of Valve. Also, by the by, Valve does not return scammed items unless your account was hijacked, so filing a ticket with Steam Support itself will do nothing.

You are seriously mistaken.

SteamRep is an independent website, keeps a database of known scammers and the scams they attempted/made.
SteamRep does not return scammed items or ban scammers.

If you want action to be taken against the scammer and get items back you need to report it to VALVE Steam Support and hope that they can do something.