Victim: |steamID: {PURPLE} QUACK NATION {ENERGY} |steamID32: STEAM_0:0:51480432 |steamID64: http://steamcommunity.com/profiles/76561198063226592 |customURL: |steamrepURL: http://steamrep.com/profiles/76561198063226592 Hijacker: http://steamcommunity.com/profiles/76561198060401812 STEAM_0:0:50068042 http://steamrep.com/profiles/76561198060401812 well first it logged me out of my account so i tried re logging in and it said wrong password so then i clicked forgot password so it can send a code to my email after that i put the code in the steam box and it worked so then i quickly changed my email and steam password but my items were gone i looked into my trade history and the guy name heroyea http://steamcommunity.com/profiles/76561198060401812 had all of my items after that i made a steam ticket to customer support and they granted my items back but after i got hijacked i was banned from tf2outpost trade banned and marked as a scammer on steam rep. Screenshots: http://imgur.com/1kRUrPm http://imgur.com/uysow3f http://imgur.com/Qxieumt I hope this can get fixed.
I did the same thing and i got my items back. but im still marked as scammer on steam rep and trade banned and banned from tf2outpost.
I don't speak for the SR staff, but it would be good to provide screenshots of the ticket you submitted to Steam Support verifying that you were indeed hijacked, and that you reclaimed your account back.
the exact same thing happened to me heres the link please help me out PLEASE http://forums.steamrep.com/threads/when-life-is-f-unfair-worst-steam-thing-ever-for-me.4122/
Both Sari and Bluedemon have asked you to show screenshots of the ticket you made to Steam Support. This appeal won't go anywhere else without it. If you forgot how to get to the ticket, read this guide: http://forums.steamrep.com/threads/how-to-contact-steam-support.35773/ If you don't know how to make screenshots, read this: http://forums.steamrep.com/threads/howto-provide-evidence-with-screenshots.3488/ The most important bit of the screenshot guide shows what part of the ticket you should probably black out. Do show the entire ticket, though. Hope that helped.
Do you remember the email address you used for your support account? There is a password recovery option at the bottom of the sign in screen, as long as you remember the email, you should be able to get back into it.
Ok but I have 1 question steam support was able to grant my items back but we're not able to unban me? On steam rep it says I'm not trade banned but I am
You should be able to reset the password for your Steam Support account. We cannot process your appeal without it. We cannot process your appeal without screenshots of your ticket. We have some requirements: - Screenshots of the steam support emails are NOT accepted. - Screenshots must show ALL replies of the ticket ON the Steam Support site from top to bottom - Screenshots must show the entire browser in the screenshots. You will have to edit out your personal information that could be mentioned by you in the ticket. You may have used this kind of information to Steam support that you are indeed the owner of that account, by knowing information that only the owner of that account could know. The things you need to block out are: - Block out: Credit Card or other payment information - Block out: Real name, address, phone numbers, those kind of things. - Block out: Steam Login name - Block out: CD keys, Steam activation codes, game activation code information etc. Blocking out is simple, open the image in a editing program like paint (Start menu, type "paint" and start that program, open the image with it or right-click the image wherever you have stored it, and select "edit"). Hidden Content: **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**
Downgraded to caution. If you decide to return, you may re-appeal with the requested information to have the tag removed completely. Hidden Content: **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**