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Accepted 76561198063226592

Discussion in 'Archived Appeals' started by DARKANGEL123, Apr 30, 2013.

  1. DARKANGEL123

    DARKANGEL123 New User

    Messages:
    9
    Steam:
    STEAM_0:0:51480432
    Victim:
    |steamID: {PURPLE} QUACK NATION {ENERGY}
    |steamID32: STEAM_0:0:51480432
    |steamID64: http://steamcommunity.com/profiles/76561198063226592
    |customURL:
    |steamrepURL: http://steamrep.com/profiles/76561198063226592

    Hijacker: http://steamcommunity.com/profiles/76561198060401812
    STEAM_0:0:50068042
    http://steamrep.com/profiles/76561198060401812

    well first it logged me out of my account so i tried re logging in and it said wrong password so then i clicked forgot password so it can send a code to my email after that i put the code in the steam box and it worked so then i quickly changed my email and steam password but my items were gone i looked into my trade history and the guy name heroyea http://steamcommunity.com/profiles/76561198060401812 had all of my items after that i made a steam ticket to customer support and they granted my items back but after i got hijacked i was banned from tf2outpost trade banned and marked as a scammer on steam rep.

    Screenshots:
    http://imgur.com/1kRUrPm
    http://imgur.com/uysow3f
    http://imgur.com/Qxieumt


    I hope this can get fixed.
  2. Sari

    Sari Helpful Member

    Messages:
    2,450
    Steam:
    STEAM_0:1:50710336
    Could you screenshot that ticket?
  3. DARKANGEL123

    DARKANGEL123 New User

    Messages:
    9
    Steam:
    STEAM_0:0:51480432
    I did the same thing and i got my items back. but im still marked as scammer on steam rep and trade banned and banned from tf2outpost.
  4. DARKANGEL123

    DARKANGEL123 New User

    Messages:
    9
    Steam:
    STEAM_0:0:51480432
    can someone unrank me and untrade ban me please
  5. Sari

    Sari Helpful Member

    Messages:
    2,450
    Steam:
    STEAM_0:1:50710336
    I don't speak for the SR staff, but it would be good to provide screenshots of the ticket you submitted to Steam Support verifying that you were indeed hijacked, and that you reclaimed your account back.
  6. DARKANGEL123

    DARKANGEL123 New User

    Messages:
    9
    Steam:
    STEAM_0:0:51480432
    [​IMG]
  7. derfy

    derfy New User

    Messages:
    75
    Steam:
    STEAM_0:0:1948671
    You will need to click the 'Upload a File' button to properly post an image.
  8. Bluedemon

    Bluedemon Retired Staff

    Messages:
    1,221
    Steam:
    STEAM_0:1:31851817
    You need to supply screens of your entire support ticket. We can't process this appeal without it.
  9. DARKANGEL123

    DARKANGEL123 New User

    Messages:
    9
    Steam:
    STEAM_0:0:51480432
  10. DARKANGEL123

    DARKANGEL123 New User

    Messages:
    9
    Steam:
    STEAM_0:0:51480432
    Please someone help me out
  11. Knucklejoe

    Knucklejoe New User

    Messages:
    554
    Steam:
    STEAM_0:0:46918739
    Both Sari and Bluedemon have asked you to show screenshots of the ticket you made to Steam Support. This appeal won't go anywhere else without it.

    If you forgot how to get to the ticket, read this guide: http://forums.steamrep.com/threads/how-to-contact-steam-support.35773/
    If you don't know how to make screenshots, read this: http://forums.steamrep.com/threads/howto-provide-evidence-with-screenshots.3488/

    The most important bit of the screenshot guide shows what part of the ticket you should probably black out. Do show the entire ticket, though.
    Hope that helped.
  12. DARKANGEL123

    DARKANGEL123 New User

    Messages:
    9
    Steam:
    STEAM_0:0:51480432
    I forgot the username and password to be able to see the steam ticket
  13. Knucklejoe

    Knucklejoe New User

    Messages:
    554
    Steam:
    STEAM_0:0:46918739
    Do you remember the email address you used for your support account? There is a password recovery option at the bottom of the sign in screen, as long as you remember the email, you should be able to get back into it.
  14. DARKANGEL123

    DARKANGEL123 New User

    Messages:
    9
    Steam:
    STEAM_0:0:51480432
    Ok but I have 1 question steam support was able to grant my items back but we're not able to unban me? On steam rep it says I'm not trade banned but I am
  15. Lava

    Lava Public Relations SteamRep Admin

    Messages:
    5,821
    SteamRep Admin:
    STEAM_0:1:46187366
    You should be able to reset the password for your Steam Support account. We cannot process your appeal without it. We cannot process your appeal without screenshots of your ticket.

    We have some requirements:
    - Screenshots of the steam support emails are NOT accepted.
    - Screenshots must show ALL replies of the ticket ON the Steam Support site from top to bottom
    - Screenshots must show the entire browser in the screenshots.

    You will have to edit out your personal information that could be mentioned by you in the ticket. You may have used this kind of information to Steam support that you are indeed the owner of that account, by knowing information that only the owner of that account could know.
    The things you need to block out are:
    - Block out: Credit Card or other payment information
    - Block out: Real name, address, phone numbers, those kind of things.
    - Block out: Steam Login name
    - Block out: CD keys, Steam activation codes, game activation code information etc.

    Blocking out is simple, open the image in a editing program like paint (Start menu, type "paint" and start that program, open the image with it or right-click the image wherever you have stored it, and select "edit").
    Hidden Content:
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  16. Lava

    Lava Public Relations SteamRep Admin

    Messages:
    5,821
    SteamRep Admin:
    STEAM_0:1:46187366
    Downgraded to caution. If you decide to return, you may re-appeal with the requested information to have the tag removed completely.
    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**