Accepted Report: 76561197963127780 - ([CSGO] Counter-Strike: Global Offensive Items)

Scam Report

Report Type: [Trade Offer Fraud] Using Trade Offer URL fraud
Virtual item type involved: [CSGO] Counter-Strike: Global Offensive Items

Accused profile: 76561197963127780

Victim profile: 76561198004241384

What happened? Description:

I put up a trade on trading sites seeking gloves and a bayonet in exchange for my karambit + other stuff from my inventory, they added me from one of them. We made an agreement about what items I would get and what he would get.

He said he would buy them off Bitskins and use my Trade URL to deposit the items into my account, and that I would then send him an Offer with my items.

He sent screenshots that he purchased the items and he was about to confirm the trade offer that would make the bot send the items to my account, and I need to send him my items so I don't just take his items and run off with them.

He had no steamrep negatives and his account looked ok (26 pages of comments, but I should've known better), so I went first.​

Provide Evidence:

I unfortunately accidentally closed the Steam chat window, but found out that you can access your Steam chat history using this URL (while logged into Steam).

https://help.steampowered.com/en/accountdata/GetFriendMessagesLog

I did a full-page capture of the webpage using a Chrome extension, and additionally, I recorded a video of me visiting visiting the webpage and scrolling all the way down to the initial messages with the user. You can see the ensuing conversation between me and the scammer, opening all the links/screenshots, scrolling all the way down to the first set of messages. You can also see that I click on the respective account links and they go to the correct profiles. I think this is more convincing as evidence than screenshots which are easily manipulable.

For the screenshot you will have to read from bottom-to-top

I included a reversed version so you can read it in chronological order. I also included an extra video of me accessing my trade offers so you can see when he accepted. The timestamps and everything line up.​

Hey, I was having trouble uploading the screenshots, so I'm redoing it here. Hopefully it works

I should note that you have to read it bottom-to-top starting from row-11 going to row-1. The conversation starts at row-10, row-11 is just excess conversation from other Steam chats i had with friends. I'm currently uploading the videos that should show this is a legitimate conversation.

Video showing me visiting the Steam Chat history link (and scrolling through the entire chat) and visiting the profiles of victim and scammer. This is proof of the agreement and the accused's identity.

Here is a reversed version so you can read it chronologically:



Video showing proof of the bad trade:

Full chat history in one screenshot (must read from bottom-to-top, ignore conversations that are not between me and the accused):
https://i.imgur.com/VA6GuQY.jpg (image is too large to embed or upload)

I cannot attach these files via Upload a File as they exceed the filesize and are not supported. Apologies for using a 3rd party service but I think video proof is much stronger than screenshots anyway

I did read it, but I can no longer open the steam chat window as I accidentally closed it and have been blocked. I thought the moderators would be willing to look at the chat log since the URL I provided does indeed serve the same purpose

In this case, because I closed the chat window, the scam is no longer possible to investigate despite the video & images being solid evidence that supports the description I have provided?

I made a report because I assumed, like any other place that does investigations, if I had other evidence it could be reviewed. Anyway, what would be this other thing to utiilize?

I provide video evidence to show that the chat log is not altered though, it seems much more concrete than screenshots which can also be faked if you have a second Steam account (?)

I have to disagree and contest the idea that videos are not reviewable, I don't really understand why they're not and it wasn't explained properly in the "Report Submission Fundamentals" why they're just fundamentally not reviewable when they provide evidence of the very thing you're being cautious about, while screenshots alone are easy to fake even without image editing software. If it was really convincing then maybe I would have just foregone my report submission but I thought it could still get looked at anyway since SteamRep moderators are humans looking at each case individually and not robots looking at a checklist.

I do NOT want this to halt the investigation though, if you can look into the report based on other things I'm very interested in seeing what that entails

Just to clarify my perspective though, I'm not too concerned that I was scammed as I wasn't too attached to the items anyway (it was probably $330 CAD worth of items), I just wanted to heed warning for others that the account is not reliable. I thought my evidence was sufficient and I thought a site like SteamRep would take more care in a report with other evidence instead of nearly instantly denying it because it's not following the exact submission criteria 100%. If this ends up not contributing to the investigation then I've really done all I can. I'm not here to seek revenge on my scammer or look for comeuppance, I'm just here to assist and warn the community of a scammer. I'm not trying to be antagonistic, I just thought cases were reviewed individually and more scrutiny was applied to each one.

I'm still very interested in what other things you can use to look further into the report even if the evidence I've given is ignored/unusable

I am quite aware that I could've taken better precautions in avoiding being scammed, but I'm not really here to be told that. I am literally here just to say "heads up this person is a scammer".
If I can do anything else to help please let me know

I can find many flaws with this stance/view such as how uploading onto this site doesn't guarantee evidence stability anymore than a Youtube link (you cannot replace Youtube videos). I sympathize with time being a consideration as this is a volunteer-run site, but I just personally think that limiting the evidence to Steam chat-log screenshots only seems like a very non-exhaustive way of handling reports, especially when supplemental pieces of evidence can be additionally convincing/persuasive, but that's up to you guys if you really want to reject other convincing pieces of evidence for the reasons you've listed. I'm not here to make you guys change your entire approach on investigations if that's what reviewing my evidence ultimately means.

I get it, videos are not considered evidence, quite clear. Is this report completely useless then? I just think it's a shame as I could show other people my evidence and they'd be quite convinced.

Right, I see. So you're saying just fundamentally the user's profile info already indicates they are a scammer?

Thanks for working through this with me, I'm deeply grateful for your patience by the way.

(Had to reupload it cause it didn't screenshot my cursor?)