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Rejected Appeal: 76561198141230080 - (Apollo / BANNED BY SR)

Discussion in 'Archived Appeals' started by iApolloo, May 5, 2017.

  1. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    Appeal for BANNED BY SR

    Steam profile: 76561198141230080 (Apollo)

    Appeal Plea: I am innocent of all listed offenses
    Appeal Reason: [Evidence] Missing - Evidence is missing or not enough
    Victim Repayment: No, but I will repay. I need help finding the victim(s)
    Previous Appeals: No, this is my first appeal here

    Alternate Accounts:


    Appeal description:
    First of all I would like to state that the user immediately after payment was recieved, filed for unauthorized transaction before I was able to send the keys, which is why I did not follow through with the trade. I told the buyer "I will give it a sec" and before I got everything confirmed, I got a notification stating that a "Unauthorized Transaction" claim was filed to paypal against me for the payment. If the user agrees to cancel the claim and agrees to follow through with the deal I will send the 10 keys that they have asked for. I have no intentions of scamming this user It was a good deal for me to get that money so I would be okay with following through.

    I'm not sure if I should set the Repayment option to "No, but I will repay" or "No, I committed no fraud so Im just gonna leave it as no but will repay.​

    Attached Files:

  2. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    I can go ahead and refund the unauthorized transaction whenever needed. Just let me know and I will, I still want to do the trade but if refund is only option that works.
  3. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    At this point its what ever the buyer wants.
  4. You Are The One

    You Are The One SteamRep Admin

    Messages:
    1
    Steam:
    STEAM_0:1:41038663
    Where is your chatlog with the user when this incident occurred?
  5. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    He provided it in his report against me. I do not have it saved.
  6. You Are The One

    You Are The One SteamRep Admin

    Messages:
    1
    Steam:
    STEAM_0:1:41038663
    So you fully agree with that version of the chat?
  7. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
  8. You Are The One

    You Are The One SteamRep Admin

    Messages:
    1
    Steam:
    STEAM_0:1:41038663
    I need to know exactly when the chargeback occurred, I assume paypal would have details on the chargeback and/or sent an email when it was initiated.
  9. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    All it says is the date May 5.
  10. You Are The One

    You Are The One SteamRep Admin

    Messages:
    1
    Steam:
    STEAM_0:1:41038663
    No, I need time. Provide screenshot w/ email/pp details showing exact time.
  11. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    Im pretty sure the time was like 10:49 but I don't have any record of it saying that anywhere
  12. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    Is the best option to just refund the user at this point?
  13. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    Or (sorry for the spam) the user added me should I talk to them and see if we can solve it between us?
  14. You Are The One

    You Are The One SteamRep Admin

    Messages:
    1
    Steam:
    STEAM_0:1:41038663
    You need to provide a screenshot with the exact time, otherwise I have nothing to go on, please dont reply again until you have something to submit
  15. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    Found the email they sent in my spam folder. Here it is:

    Attached Files:

  16. You Are The One

    You Are The One SteamRep Admin

    Messages:
    1
    Steam:
    STEAM_0:1:41038663
    https://forums.steamrep.com/threads/appeal-tips.66354/
    #9

    I advise you to read very carefully and resolve any/all outstanding debts, In addition make sure to take screenshots of the chat and have the user post here that he was repaid. I would also like you to screencap the payment received email and upload it as well.

    Hidden Content:
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  17. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    Here you go. He wouldn't provide a screenshot on his end but he did mention in the chat he received the money.

    Attached Files:

  18. You Are The One

    You Are The One SteamRep Admin

    Messages:
    1
    Steam:
    STEAM_0:1:41038663
    You failed to read the thread I linked you.
  19. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    Then what am I suppose to do now then? I refunded him through paypal because that's what he wanted..
  20. iApolloo

    iApolloo Banned on SteamRep

    Messages:
    32
    Steam:
    STEAM_0:0:90482176
    And by you saying, "I would also like you to screencap the payment received email and upload it as well." I figured you would want to see the payment received email on his end.