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Rejected Appeal: 76561198198098081 - (. / BANNED BY SR)

Discussion in 'Archived Appeals' started by Gabriel!@, Jan 29, 2019.

  1. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
    Appeal for BANNED BY SR

    Steam profile: 76561198198098081 (.)

    Appeal Plea: I am innocent of all listed offenses
    Appeal Reason: [Other] Another reason (Not commonly accepted)
    Victim Repayment: No, I committed no fraud or had no direct victims
    Previous Appeals: No, this is my first appeal here

    Alternate Accounts:

    Appeal description:
    My account got hacked on 01/08/2019 and I got it back on 01/14/2019
    I have some steam support e-mails that can prove my account was hacked!!!

    They are in Portuguese BR!!!

    If that isn't enough, tell me! I'll do my best to prove my innocence
    (Sorry for the bad english)​

    Attached Files:

  2. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,866
    SteamRep Admin:
    STEAM_0:1:34690691
    TIcket screenshot must be in English - please change the setting to english and take a new screenshot.
  3. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
    I translated the message on the right side of the screenshot, because I didn't find a way to make the ticket be in english

    Attached Files:

  4. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,866
    SteamRep Admin:
    STEAM_0:1:34690691
  5. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
    When I change the language of the steam, the ticket still Portuguese...
    I tried to translate on the other message
  6. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,866
    SteamRep Admin:
    STEAM_0:1:34690691
    That is what we require - you can change it to English - the instructions are there.
  7. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
    I know, but when I change my steam language to English, the ticket doesn't change, it continues on my native language that is Portuguese!
    This file I uploaded shows the translation, that can be seen on the right side of the screenshot.

    Attached Files:

  8. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
    That screenshot proves that my account has been hacked!
  9. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,866
    SteamRep Admin:
    STEAM_0:1:34690691
    The screenshot is not acceptable... you must convert the ticket over to English and then provide it.
    I gave you instructions - it does work others have done it.
    Last time I reply - the appeals admin will review when they get to it so you have time to figure it out.
  10. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
    Here are the proves

    Attached Files:

  11. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
  12. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
    Ignore appeal english.png
    that's the right one

    Attached Files:

  13. Gabriel!@

    Gabriel!@ New User

    Messages:
    18
    Steam:
    STEAM_0:1:118916176
    Hello? are you still there???
  14. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,866
    SteamRep Admin:
    STEAM_0:1:34690691
    Please don't bump the appeal unless we request something.
    Thanks
  15. Tio José das Vacas

    Tio José das Vacas SteamRep Admin Partner Community Donator - Tier V

    Messages:
    6,204
    SteamRep Admin:
    STEAM_0:1:32194479
    Please explain, in detail, how you got hijacked.
  16. You Are The One

    You Are The One SteamRep Admin

    Messages:
    144
    Steam:
    STEAM_0:1:41038663
    Please followup, two week notice to do so.
  17. Tio José das Vacas

    Tio José das Vacas SteamRep Admin Partner Community Donator - Tier V

    Messages:
    6,204
    SteamRep Admin:
    STEAM_0:1:32194479
    Please provide screenshots of your inventory history, from 1 week before the hijack until 1 week after you recovered your account.
  18. Tio José das Vacas

    Tio José das Vacas SteamRep Admin Partner Community Donator - Tier V

    Messages:
    6,204
    SteamRep Admin:
    STEAM_0:1:32194479
    Since you are unable to show you were actually hijacked and recovered your account, the appeal cannot be granted.
    You may reappeal, just remember you need to provide all the evidence we asked above.
    Appeal denied.