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Rejected Appeal: 76561198342449098 - (bluekirby / BANNED BY SR)

Discussion in 'Archived Appeals' started by blue 11, Feb 20, 2020.

  1. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685
    Appeal for BANNED BY SR

    Steam profile: 76561198342449098 (bluekirby)

    Appeal Plea: I am innocent of all listed offenses
    Appeal Reason: [Accounts] Hijacked - My account was abused by hijacker
    Victim Repayment: No, I committed no fraud or had no direct victims
    Previous Appeals: Yes, I appealed here before, but was told to handle other tags or to fix something else before my appeal

    Alternate or Related Accounts:
    I do not have any alternate accounts.​

    Appeal description:
    A user by the alias Mr. Exterminator hijacked my account after he tricked me into getting my login info. He made my steam account a bot scammer by the name "Eye" the hijacker removed all of my friends and stole any items that were valuable to me. The Hijacker added random people I did not know of, 3 people were added. One unfriended the account but attempted to Hijack steam users Officer Heavy and Austin the Bear, unfortunately the hijacker did get a hold of Austin's account but he recovered it shortly after. When I got the account back everything was changed, privacy settings, comments, everything. I was able to tell Officer Heavy about what happened beforehand. I tried getting the messages the steam support team send me but they now lead to errors.​

    Attached Files:

  2. Tio José das Vacas

    Tio José das Vacas SteamRep Admin Partner Community Donator - Tier V

    Messages:
    6,169
    SteamRep Admin:
    STEAM_0:1:32194479
    Make a new ticket and ask them to confirm you were hijacked.
    If we have no confirmation, I cannot grant the appeal.
  3. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685
    How do I exactly do that?
  4. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685
    Okay, my parents put restrictions on my phone so I am unable to download the mobile app, but I can show proof by the change of email. At that point in time the only email I used was [email protected], I recently changed it to [email protected], as proved by the images of the day I had the email changed for my steam during the hijacking and the day I made my new email

    Attached Files:

  5. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685
    I'm sorry but that's all I can really give you
  6. Tio José das Vacas

    Tio José das Vacas SteamRep Admin Partner Community Donator - Tier V

    Messages:
    6,169
    SteamRep Admin:
    STEAM_0:1:32194479
    Giving you 14 days to provide what I asked.
  7. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685
    What do I do to get the information needed?
  8. Tio José das Vacas

    Tio José das Vacas SteamRep Admin Partner Community Donator - Tier V

    Messages:
    6,169
    SteamRep Admin:
    STEAM_0:1:32194479
  9. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685
    .

    Attached Files:

  10. Tio José das Vacas

    Tio José das Vacas SteamRep Admin Partner Community Donator - Tier V

    Messages:
    6,169
    SteamRep Admin:
    STEAM_0:1:32194479
    Just ask them to confirm you were hijacked, not to provide evidence.
  11. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685
    I am waiting for another reply from steam support but I can show you my login history at the time the hijacker took my account.

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**
  12. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685

    Attached Files:

  13. blue 11

    blue 11 Banned on SteamRep

    Messages:
    16
    Steam:
    STEAM_0:0:191091685
    The best proof I can show you is the sudden change of location when the hijacker took my account.

    Attached Files:

  14. Tio José das Vacas

    Tio José das Vacas SteamRep Admin Partner Community Donator - Tier V

    Messages:
    6,169
    SteamRep Admin:
    STEAM_0:1:32194479
    Since you are unable to show you were actually hijacked and recovered your account, the appeal cannot be granted.
    If you do however find proof ( screenshots of Steam Support Ticket/s) and provide it, you may submit a new appeal.
    Appeal denied.