Hello. So I made a post yesterday that was Declined due to being in different language rather than English AND because it had some initial messages outside of steam chat. I did a few chitchat with the Admin that declined my post, and in the chat he mentioned that the policy about languages changed in a few years before and also that the change was for the BETTER. I was curious about how's that for the better and all that, but he end up not responding (I don't know, probably too much work ahead of him). Eitherway, it got me thinking, how's that change for the better ? The only better thing I am thinking of is the layoff work you leave for not trying to translate the text to English. Other than that, I don't see this "better" reason of it. That was my first thought about the declined post, but he also mentioned that, even if the chat were in English, it would not be accepted because it had some chats on twitch, which is outside of steam. And it got me thinking, again.. How's this work or how's this a policy rule ? Best case scenario, should give extra evidence for the final reviewer to take its verdict, no ? This one brought up a lot of question in me. For instance, how can one garantee that one post by one guy was made purely on steam ? How can one garantee that there wasn't a "Hello" message on like discord and then they end up on steam, and OP only screenshots the steam chat ? Because, in my last post (the one that got declined), it started on twitch, but I was only about to screenshot the steam chat. I then remembered and thought it would be a good idea (and also more evidence = easier to make judgement) to send screenshots of twitch chat too. My question for this one is.. why? Why's this insta rejected ? I can see some cases where you use MOST of the conversation on other platforms different from steam, and that's okay I guess, but other than that, why not judging the chats to see if it makes sense for the veridict ? In the PM with the Admin, I also mentioned my old posts that were in Portuguese that were accepted and if it were right now they weren't because of the policy changes. I may be wrong, but I felt that from all this changes I didn't knew about the policy and comparing it on my previous post experience, I feel like SteamRep have been slacking off, and that have been changing policy to reduce their work load, because with many people submiting their posts, for them to go one by one it would take them much time to review each and every single post. Only that explains why the policy changes were for the better (talking about the language one here). My suggestion for this, is what I think it would solve the work load problem and still accept other languages is to let the original poster do the translation by editing the images with text side by side, OR make a video reading the text outloud on english. I 100% would do this if it was necessary. I'd do all that's necessary in order for the scammer don't have the final laugh. Anyhow, with all this I just hate to not being able to do anything to this scammer kid since SteamRep was my only "go-to" in order to make justice. And also I did check the profile guy on SteamRep in order to check is Rep.. and it said nothing, which helped him gaining my trust. And with his high level, many comments, many skins (most likely scammed), hate to see him untouched by either Valve or SteamRep. Thank you for your time and attention for reading this TL;DR: Made a post that was declined. The reasons were: 1- Some new policy changes about language; 2- Some chats were made outside of Steam. It didn't make sense to me, so I wanted to know why. Created this post to ask why and make some suggestions.