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Declined HeLLsGamers

Discussion in 'Archived Applications' started by Imperial Knight, Jul 23, 2018.

  1. Imperial Knight

    Imperial Knight New User

    Messages:
    9
    Steam:
    STEAM_0:1:59652234
    Basic Information:

    Community name: HeLLsGamers
    Community website: https://hellsgamers.com/
    Location: United States
    Languages spoken: English-only
    Size of community:
    The forums have 41,180 current users. The primary Steam group has 136,680 members. Our most popular TF2 trade server gets 4,000+ unique players each month (we reset player rankings each month): http://hellsgamers.gameme.com/players/tf2

    Links:

    Main website: https://hellsgamers.com/
    Scam reports: https://hellsgamers.com/bans
    Ban appeals: https://hellsgamers.com/bans
    Other related websites and API usage:
    N/A​

    Staff and groups:

    Steam group: https://steamcommunity.com/groups/hellsgamers, https://steamcommunity.com/groups/hellsgamerstf2
    Admin group: https://steamcommunity.com/groups/hellsgamerstf2
    Staff ID blocks:

    Application:

    What are your community's policies on scamming & scamming-related activities?
    Our Team Fortress 2 division servers all use the SteamRep SourceMod plugin to query the SteamRep API and ban anyone who has been marked as a scammer. Appeals and disputes to these bans can only succeed in the case where the SteamRep marking has been lifted. All bans in HG are global bans, meaning they are banned from all of HG's game servers.
    Examples:
    - https://hellsgamers.com/hgbans.php?i=233340-hype
    - https://hellsgamers.com/hgbans.php?i=233331-aabyss-jcm
    - https://hellsgamers.com/hgbans.php?i=233287-dont-exist
    - https://hellsgamers.com/hgbans.php?i=233265-rick
    - https://hellsgamers.com/hgbans.php?i=233243-the-green-menace

    An example of this procedure can be seen with this user:
    https://hellsgamers.com/hgbans.php?i=84769-oosscar
    Initial appeal: https://hellsgamers.com/topic/131116-unban-request-steamrep-referral/
    Final appeal to HG: https://hellsgamers.com/topic/131280-unban-request-steamrep-referral-updated/
    He was unbanned from HG after properly appealing through SteamRep to have his reputation restored.

    In our recruitment process for reviewing applicants to join HeLLsGamers as an -hg- Recruit, checking SteamRep to ensure that the applicant has a good reputation is part of the review procedures.
    - https://i.imgur.com/YiANZpi.png

    To become a TF2 Moderator, we require that the applicant paste their SteamRep profile link so that we can verify and make sure that their reputation is good. We do not allow TF2 Moderators to have bad SteamRep reputations or offenses as they can serve as middlemen on our trade servers.
    - https://i.imgur.com/i11Muxd.png
    - https://i.imgur.com/c7jtDEj.png

    Additionally, players cannot hold raffles. Only Trusted Admins, such as our management can do so. Scamming in bets or in any other way is a permanently bannable offense, with proof provided.​
    API usage:
    All of the Team Fortress 2 division servers use the SteamRep SourceMod plugin, which bans anyone who has been marked as a scammer. Appeals and disputes to these bans can only succeed in the case where the SteamRep marking has been lifted.​
    Why does your community wish to exchange banners and become a Friend of SteamRep?
    The HG Team Fortress 2 division features four trading servers which we wish to further regulate and provide a scam-free and safe trading environment for players and traders.​
    Tell us more about your community:
    HeLLsGamers is a multi-gaming community and clan, featuring Team Fortress 2, Counter-Strike: Global Offensive, Counter-Strike: Source, and Garry's Mod servers as well as SCP and other servers. HG was established on August 5th, 2005.

    HG institutes several policies regarding behavior, including the HG Anti-Harassment Policy as well as other general rules in order to provide for an inclusive and enjoyable gaming environment.

    All bans at HeLLsGamers require sufficient proof (note that some bans may not contain proof visible to non-leadership as it may be sensitive) and are reviewed by divisional management and above.​
    Questions or Comments:
    In a previous application, it was noted that HeLLsGamers allows users to purchase Gold Membership ($15/month) which gives them some admin commands. We are able to do this because all bans require proof and are reviewed by our divisional management team. Our abuse report system is ironclad and allows for an investigative review to be undertaken by our leadership and internal affairs to determine whether or not the person was abusing. Anyone who abuses their gold membership and is determined to have done so in a manner worth revoking their adminship is permanently barred from purchasing it again. We offer VIP which does not have any admin-related commands for $10/month. Higher tiers above gold do not give access to any higher level of admin commands. Moderators are also allowed to take in-game action against gold members.​

    Attached Files:

    Last edited by a moderator: Jul 24, 2018
  2. Imperial Knight

    Imperial Knight New User

    Messages:
    9
    Steam:
    STEAM_0:1:59652234
    It would that appear one of the [ S ] tags in one of my staff member's names created a strikethrough on the rest of the application. If a SteamRep Moderator could fix that, it would be great. Apologies.
  3. Imperial Knight

    Imperial Knight New User

    Messages:
    9
    Steam:
    STEAM_0:1:59652234
  4. Lava

    Lava Public Relations SteamRep Admin

    Messages:
    5,335
    SteamRep Admin:
    STEAM_0:1:46187366
    Community applications need to be submitted by the owner, or at minimum, someone the owner definitively says is speaking on their behalf. Could you have the owner of your community submit an application, or have them reply in this thread to concur with it?
  5. Imperial Knight

    Imperial Knight New User

    Messages:
    9
    Steam:
    STEAM_0:1:59652234
    The owner (Homer) will reply on or around August 9th.
  6. HG | Homer [C]

    HG | Homer [C] New User

    Messages:
    1
    Steam:
    STEAM_0:0:9279901
    @Imperial Knight is speaking on behalf of HellsGamers. I can be verified by my linked Steam account and the HeLLsGamers SteamGroup. Thank you.
    Imperial Knight likes this.
  7. schmed

    schmed New User

    Messages:
    90
    Steam:
    STEAM_0:1:52746850
    Hello @Imperial Knight,

    I noticed that your community sells premium account upgrades that include administrator privileges, such as kick and ban. Are the trade servers included in this?
    Roudydogg1 and Sniper Pro like this.
  8. Imperial Knight

    Imperial Knight New User

    Messages:
    9
    Steam:
    STEAM_0:1:59652234
    Hey @schmed,

    Thanks for the inquiry. I'll refer you to this part of the application:
    To clarify, yes, the trade servers are included in this. However, we do denote in the MOTD that only moderators can act as middlemen (or otherwise mediate a trade) on behalf of HG and that only trusted admins (divisional management, which we list out their names directly) can raffle.
  9. schmed

    schmed New User

    Messages:
    90
    Steam:
    STEAM_0:1:52746850
    @Imperial Knight,

    Thank you for the clarification. That was bad reading on my part. Just wanted to note though that those safeguards only takes effect after a scam has occurred. It does not prevent a scammer from purchasing administrator privileges and going on a scamming spree. I understand that you may have a warning message on your server and website; however, users (particularly vulnerable users) are going to inevitably trust someone in a position of authority. Seen it happen a million times over on CSGO trading servers.
    Teeny Tiny Cat likes this.
  10. schmed

    schmed New User

    Messages:
    90
    Steam:
    STEAM_0:1:52746850
    Best of luck with your application though!
  11. Lava

    Lava Public Relations SteamRep Admin

    Messages:
    5,335
    SteamRep Admin:
    STEAM_0:1:46187366
    Thank you for your interest in our Friend Community program, and I'm sorry for the wait. Unfortunately, we have decided not to move forward with your application at this time.

    One or more admins had substantial objections to sale of admin rights on your server, which your community continues doing even after your previous application was openly denied for the same reason.