1. There is no such thing as a "pending" ban or Steam admin. Anyone threatening your account is a scammer trying to scare you. Read more.

Hi everyone, just a clarifictation

Discussion in 'SteamRep General Discussion' started by *F.B.I.* THeavyGuy, May 1, 2022.

  1. *F.B.I.* THeavyGuy

    *F.B.I.* THeavyGuy New User

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    I did some reading as is hard for me these days with mu eyes.
    Just to clarify; Phishing attempts that have been successful ie: clicking external link giving hacker certain data is not to be reported here even though the trade was made via steam trade window and on the steam platform.
    I'm a bit confused really as to how this all went down atm but I would appreciate a bit of help if anyone can donate a bit of their time to help it would be greatly appreciated.
    Thank you all, you just gotta love all you folks do here at Steamrep... have a glorious day and God bless.
  2. Horse

    Horse Administrator SteamRep Admin

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    SteamRep Admin:
    STEAM_0:1:34690691
    https://forums.steamrep.com/threads/steamrep-investigative-policy.140101/
    That would likely be the policy you refer to.
    I highly suggest you let Valve address this problem with the phishing situation if that was what you had as they have the tools vs anyone else.
    Below are some helpful links with them you should read thru.
    https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
    https://help.steampowered.com/en/faqs/view/4D07-D139-587C-2080
    https://help.steampowered.com/en/faqs/view/6639-EB3C-EC79-FF60

    Good luck!
  3. *F.B.I.* THeavyGuy

    *F.B.I.* THeavyGuy New User

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    Thank you so much for the quick response. From what I can gather the link provided in the phishing allowed the scammer in question to access certain info and then the trade was done via steam chat and steam trade. victim then lost items. just to sink in and cement things for me because I'm not the brightest bulb on the block, this still constitutes something involving steam/valVe and not steamrep?
  4. Horse

    Horse Administrator SteamRep Admin

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    75,510
    SteamRep Admin:
    STEAM_0:1:34690691
    Nothing involving any phishing situation will we review a report for. None.
    That first link explains why. You need to address this situation with Valve, the sooner you do that the better off you are.
  5. *F.B.I.* THeavyGuy

    *F.B.I.* THeavyGuy New User

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    You are awesome my friend. Thank you again for further clarification. Sometimes I just don't get it the first time. Thank you for putting up with me. BTW, without digging through all the posts and having to do a search my set of eyes. where do I go to upload new avatar and change name. I have tried several attempts at uploading new avatar and the size requirements meet the standards yet it's not working any help and I promise this will be the last time I ask. can you point me somewhere?
  6. Horse

    Horse Administrator SteamRep Admin

    Messages:
    75,510
    SteamRep Admin:
    STEAM_0:1:34690691
    Last edited: May 1, 2022
  7. *F.B.I.* THeavyGuy

    *F.B.I.* THeavyGuy New User

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    I read the part about no name change, duh my bad for asking. Followed advice on avatar change. Have I already said you are so awesome, well you are. Thank you so much for your help, in fact. You're So Cool.