Discussion in 'SteamRep General Discussion' started by RetroPCx, Jul 15, 2013.
I always wanted to know how long it takes to take care of one scam report.
It varies on the report, for a couple days to a week or two on simple reports, and longer for more complex reports.
It usually depends on the report itself.
Usually if it's a phishing/impersonation report, those take seconds to look at because it's clear what the scammer is doing.
Other reports shouldn't take to long, but they still need a bit of time. Recently HelenAngel has been working non-stop and getting a lot of reports marked quickly.
But you have to keep in mind that there is an incredibly large amount of reports still awaiting review: more than 600 if I'm correct. So it may take a while before a SR admin gets to look at your report (keep in mind that I'm not a SR admin).
EDIT: Cedar beat me to it
thank you. @ sari how did you get your signature to be like that?
I really want to know
[Did it for you]
once a admin gets to it, it really depends on the proof and situation. Impersonations are very easy, disagreement on chargeback paypal can take a lot of time. Also the alt-finding can be very time consuming, altho it has been improved for us in our backend access.
A easy report of a impersonator can make it quick to mark, but if one finds then 17 alt accounts via the various ways we have and have to link them up with the evidence, then its going to take all evening.
Just admit it Data, it depends on how quickly people can ship you and Mattie! Cookies ^_^
Funny how it's only Mattie and Data that get the cookies. I call bias!
You are right, Helen should get a lot of cookies too
.... she bakes them....
but anyway, I only get the milk
Or if you want to fast-track something, ship a bowl of a milk and a rubber mouse to DS, works like a treat!
not really, don't have much time anymore. Was planning for a huge guide that we don't have yet on here, but I dont have the time for it.... maybe after next Wednesday I have, but don't know.
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