Accepted Report: 76561198000621930 (SirCharles)

Victim:
steamID: PRODIGY
steamID32: STEAM_0:0:46764375
steamID64: http://steamcommunity.com/profiles/76561198053794478
customURL: http://steamcommunity.com/id/elizal97
steamrepURL: http://steamrep.com/index.php?id=76561198053794478

Scammer:
steamID: SirCharles
steamID32: STEAM_0:0:20178101
steamID64: http://steamcommunity.com/profiles/76561198000621930
customURL: http://steamcommunity.com/id/synsinte
steamrepURL: http://steamrep.com/index.php?id=76561198000621930

Description:
Report sent to me via IM.

Never tell your password to anyone.
Wednesday, March 07, 2012
11:28 AM - PRODIGY: good morning mrs helen angel
11:28 AM - PRODIGY: how are you doing today?
11:28 AM - ♡HelenAngel♡ | D9: Hello! =) I'm good, how are you?
11:28 AM - PRODIGY: ditto
11:28 AM - PRODIGY:
11:28 AM - PRODIGY: i was going to speak to you about someone scamming me
11:31 AM - PRODIGY: ?
11:31 AM - ♡HelenAngel♡ | D9: Okay, would you mind filling out a report?
11:31 AM - ♡HelenAngel♡ | D9: That makes it a LOT easier on me
11:31 AM - PRODIGY: story?
11:31 AM - ♡HelenAngel♡ | D9: Because then you can upload/link to screenshots, etc.
11:32 AM - PRODIGY: umm didnt pof sjru did some already ?
11:33 AM - PRODIGY: Ok this is his name xXHårtSikteXx
11:33 AM - PRODIGY: we traded in tf2
11:33 AM - PRODIGY: i mean steam trade
11:34 AM - PRODIGY: he said he'll offer dead space pack and 13ref and 4 keys for my dota 2
11:34 AM - PRODIGY: but my dota is giftable only
11:34 AM - PRODIGY: :/
11:34 AM - ♡HelenAngel♡ | D9: Ahhh
11:34 AM - PRODIGY: but i said to him add summer shades ill provide the wrap
11:35 AM - PRODIGY: so i gave him wrap he gave me summer shades
11:35 AM - PRODIGY: and so i sent my dota 2
11:35 AM - PRODIGY: we went to trade
11:35 AM - PRODIGY: he put all the items
11:35 AM - PRODIGY: after that he said wait
11:35 AM - PRODIGY: and he deleted me and blocked me
11:35 AM - ♡HelenAngel♡ | D9: Oh no =(
11:36 AM - PRODIGY: yes
PRODIGY is now playing Team Fortress 2. Click here to join.
11:36 AM - ♡HelenAngel♡ | D9: Can you please take a screenshot of your Steam trade history for that day for me?
11:36 AM - ♡HelenAngel♡ | D9: I will also need a screenshot of your game gift history.
11:36 AM - PRODIGY: i couldnt but what i could do is take a screenshot of his inventory items he promised me
11:37 AM - PRODIGY: well for my game u could see it in tf2 outpost
11:37 AM - ♡HelenAngel♡ | D9: Well, if you take a screenshot of your trade history and the gift history, it shows that you never received the gifts
11:37 AM - ♡HelenAngel♡ | D9: It also helps us verify the person, as there are many imposters.
11:37 AM - PRODIGY: http://www.tf2outpost.com/trade/875257
11:37 AM - PRODIGY: thats my trade
11:38 AM - PRODIGY: my name is prodigy
11:39 AM - ♡HelenAngel♡ | D9: Yes, I need screenshots of your history from your account though. To get your trade history, go to your Steam profile, click inventory. On the right side you'll see a tab that says Pending Gifts and above it View Inventory History
11:39 AM - PRODIGY: ok
11:41 AM - PRODIGY: it doesnt say dota 2?
11:41 AM - PRODIGY: but i gifted it to him
11:41 AM - PRODIGY:
11:42 AM - PRODIGY: his name
11:42 AM - PRODIGY: is actually sircharles
11:42 AM - PRODIGY: now
11:42 AM - PRODIGY: he changed it
11:42 AM - ♡HelenAngel♡ | D9: To see the gift game trade is different.
11:43 AM - PRODIGY: k
11:43 AM - PRODIGY:
11:43 AM - ♡HelenAngel♡ | D9: To see that, go back to you Steam profile
11:43 AM - PRODIGY: yes
11:44 AM - ♡HelenAngel♡ | D9: Go the menu at the top where it says Games, drop down to Manage Gifts and Guest Passes
11:44 AM - ♡HelenAngel♡ | D9: It's at the tiny menu at the very top
11:46 AM - PRODIGY: i clicked games
11:46 AM - ♡HelenAngel♡ | D9: Hold on, am trying to find it again- they changed their menu
11:47 AM - PRODIGY: ohh ok thanks
11:48 AM - ♡HelenAngel♡ | D9: Aha! Found it.
11:48 AM - PRODIGY: thx!
11:48 AM - ♡HelenAngel♡ | D9: Okay, go back to your Inventory
11:48 AM - ♡HelenAngel♡ | D9: Click on Pending Gifts tab
11:48 AM - ♡HelenAngel♡ | D9: It should say you have no pending gifts
11:48 AM - ♡HelenAngel♡ | D9: But then click on View Gift History below where it says that.
11:48 AM - ♡HelenAngel♡ | D9: You should see where you gifted him DOTA2.
11:49 AM - PRODIGY: YES!
11:49 AM - PRODIGY: yes
11:49 AM - ♡HelenAngel♡ | D9: Take a screenshot of that. =)
11:49 AM - PRODIGY: i have windows
11:49 AM - PRODIGY:
11:49 AM - PRODIGY: how
11:49 AM - PRODIGY:
11:49 AM - ♡HelenAngel♡ | D9: Okay, go to your start (Windows) button. Search for paint
11:50 AM - PRODIGY: k
11:50 AM - ♡HelenAngel♡ | D9: Click on the paint program
11:50 AM - PRODIGY: yup
11:50 AM - ♡HelenAngel♡ | D9: Now go back to the window, and press at the same time alt and prt sc
11:51 AM - ♡HelenAngel♡ | D9: Then go back to paint and do ctrl+v or paste
11:51 AM - ♡HelenAngel♡ | D9: Say yes if it asks you to maximize the canvas
11:51 AM - PRODIGY: ok
11:51 AM - ♡HelenAngel♡ | D9: Then you should see a picture of the window in Paint
11:51 AM - PRODIGY: yup!
11:51 AM - PRODIGY: save the file?
11:51 AM - ♡HelenAngel♡ | D9: Yes, save it as .png
11:51 AM - ♡HelenAngel♡ | D9: not bmp
11:52 AM - PRODIGY: png
11:52 AM - PRODIGY: ok
11:52 AM - PRODIGY: so not jpeg?
11:52 AM - ♡HelenAngel♡ | D9: No, jpeg is fine
11:52 AM - PRODIGY: u sure
11:52 AM - ♡HelenAngel♡ | D9: It used to default to bmp, and that's too large of a file. =D
11:52 AM - PRODIGY: ?
11:52 AM - PRODIGY: k
11:52 AM - ♡HelenAngel♡ | D9: Then go to imgur.com
11:52 AM - ♡HelenAngel♡ | D9: And upload the picture there, then give me the link. Do that for your Trade History, too, so we can see that he didn't send the items
11:53 AM - PRODIGY: k
11:53 AM - ♡HelenAngel♡ | D9: Also, when still in your gift history, click on the name of the guy you gave the game t
11:53 AM - ♡HelenAngel♡ | D9: to
11:53 AM - ♡HelenAngel♡ | D9: It will bring up his profiel
11:53 AM - ♡HelenAngel♡ | D9: profile*
11:54 AM - PRODIGY: http://imgur.com/lSIFV
11:54 AM - PRODIGY:
11:56 AM - ♡HelenAngel♡ | D9: When you view people's profiles, do you see a URL at the top?
11:57 AM - PRODIGY: yup
11:57 AM - ♡HelenAngel♡ | D9: GREAT! =D Then get a screenshot of his profile, too, so I can grab the URL =)
11:57 AM - ♡HelenAngel♡ | D9: Thank you so much for all your help! =) And now you know how to take screenshots =D
11:57 AM - PRODIGY: what if i just give the url
12:00 PM - PRODIGY: what screenshot of?
12:00 PM - ♡HelenAngel♡ | D9: Of the guy's profile page
12:00 PM - ♡HelenAngel♡ | D9: That you gave DOTA2 to
12:00 PM - PRODIGY: k
12:02 PM - PRODIGY: is this the rite pic?
12:02 PM - PRODIGY: http://imgur.com/H11tQ
12:05 PM - PRODIGY: ?
12:08 PM - PRODIGY: u there madam?
12:08 PM - PRODIGY: i mean mrs
12:09 PM - ♡HelenAngel♡ | D9: I am so sorry, was helping a person learn how to trade =D
12:09 PM - ♡HelenAngel♡ | D9: Yes! That's perfect =)
12:09 PM - PRODIGY: what a nice lady ! God Bless You and your family!
12:09 PM - ♡HelenAngel♡ | D9: Then just upload the screenshot of your item trade history and we're done
12:09 PM - PRODIGY: trade history?
12:11 PM - PRODIGY: trade history??
PRODIGY is now Away.
PRODIGY is now playing Team Fortress 2. Click here to join.
PRODIGY is now Online.
12:13 PM - PRODIGY: umm excuse me
12:14 PM - ♡HelenAngel♡ | D9: Yes, I'm so sorry
12:14 PM - ♡HelenAngel♡ | D9: My husband's lunch was done so I had to get it for him =D
12:14 PM - ♡HelenAngel♡ | D9: Yes, go to your inventory again
12:15 PM - ♡HelenAngel♡ | D9: Then above Pending Gifts, View Inventory History.
12:15 PM - ♡HelenAngel♡ | D9: All we need is the day the you traded him the DOTA2
12:16 PM - PRODIGY: its on the screenshot
12:16 PM - PRODIGY: i gave it to
12:17 PM - ♡HelenAngel♡ | D9: Yes,that is the gift history
12:17 PM - ♡HelenAngel♡ | D9: Inventory history is different
12:17 PM - ♡HelenAngel♡ | D9: It will show that he did not trade you the items.
12:17 PM - PRODIGY: Mar 7
You traded with SirCharles. 6:43am
+A Carefully Wrapped Gift
12:17 PM - PRODIGY: ?
12:17 PM - PRODIGY: or screenshot
12:19 PM - ♡HelenAngel♡ | D9: A screenshot, please. =)
12:19 PM - PRODIGY: http://imgur.com/QrIvj
12:20 PM - ♡HelenAngel♡ | D9: So what did he give you in that gift?
12:20 PM - ♡HelenAngel♡ | D9: Just the shades?
12:20 PM - PRODIGY: no
12:20 PM - PRODIGY: i gave him wrap
12:20 PM - PRODIGY: he gave me shades
12:21 PM - ♡HelenAngel♡ | D9: And didn't give you the other items, right?
12:21 PM - PRODIGY: no
12:21 PM - PRODIGY: just dota 2
12:21 PM - PRODIGY: he was gonna give me ref keys and the game
12:23 PM - ♡HelenAngel♡ | D9: -nod- He is marked as a scammer: http://steamrep.com/index.php?id=76561198000621930
12:23 PM - ♡HelenAngel♡ | D9: Thank you for all your help! =)
12:24 PM - PRODIGY: welcome
12:24 PM - PRODIGY: i should be tjanking you
12:24 PM - PRODIGY: so umm would i get my items back
12:24 PM - PRODIGY: :/
12:24 PM - ♡HelenAngel♡ | D9: You just helped prevent another person from getting scammed. You're the hero, I just write the report.
12:25 PM - ♡HelenAngel♡ | D9: You may be able to with Steam Support, absolutely. Fill out a Steam Support ticket and include all those screenshots.
12:25 PM - ♡HelenAngel♡ | D9: They may be able to either reverse the trade or give you back the game.
12:25 PM - ♡HelenAngel♡ | D9: And trade ban the guy. =D
12:25 PM - PRODIGY: ticket?
12:25 PM - ♡HelenAngel♡ | D9: Also link him to the SteamRep link I have you.
12:25 PM - ♡HelenAngel♡ | D9: Yes, Steam Support ticket
12:25 PM - PRODIGY: where
12:25 PM - ♡HelenAngel♡ | D9: http://support.steampowered.com
12:26 PM - PRODIGY: thx
12:26 PM - PRODIGY: !
12:26 PM - ♡HelenAngel♡ | D9: You're welcome! =) Feel free to ask me any questions anytime. =)
12:27 PM - PRODIGY: umm
12:27 PM - PRODIGY: where does it say
12:27 PM - PRODIGY: report a scammer
12:29 PM - ♡HelenAngel♡ | D9: Click on Problem Related to Steam Service
12:30 PM - PRODIGY: yes
12:30 PM - ♡HelenAngel♡ | D9: Okay, soyou're in the Contact page?
12:30 PM - PRODIGY: contact
12:30 PM - PRODIGY: ?
12:30 PM - ♡HelenAngel♡ | D9: Okay, on the right you
12:30 PM - ♡HelenAngel♡ | D9: 'll see a button that says Contact Support
12:30 PM - ♡HelenAngel♡ | D9: Click that
12:31 PM - PRODIGY: oh ok
12:32 PM - ♡HelenAngel♡ | D9: Then fill out the form. For Subject, you may want to put Scammed out of DOTA2
12:32 PM - PRODIGY: my acc doesnt work there?
12:32 PM - ♡HelenAngel♡ | D9: Oh! Have you never filled out a support ticket?
12:32 PM - ♡HelenAngel♡ | D9: If not, you'll need to create a new account
12:32 PM - PRODIGY: oh
12:32 PM - ♡HelenAngel♡ | D9: And yes, they use separate accounts
12:32 PM - ♡HelenAngel♡ | D9: So that way if the Steam Support website gets hacked, it doesn't compromise Steam accounts
12:33 PM - PRODIGY: ok
12:33 PM - PRODIGY: cud u help me make the ticket
12:33 PM - PRODIGY: idk where to start
12:34 PM - ♡HelenAngel♡ | D9: Oh sure!
PRODIGY is now Online.
12:34 PM - ♡HelenAngel♡ | D9: On the right, you'll see boxes to fill in information
12:35 PM - PRODIGY: yup
12:35 PM - ♡HelenAngel♡ | D9: For subject: Scammed out of DOTA2
12:35 PM - ♡HelenAngel♡ | D9: Category, select Steam Trading & In-Game Items
12:35 PM - ♡HelenAngel♡ | D9: Under that: Stolen/Hijacked Items
12:35 PM - PRODIGY: yup
12:35 PM - PRODIGY: saw tat
12:35 PM - PRODIGY:
12:36 PM - ♡HelenAngel♡ | D9: Product: Dota 2
12:36 PM - ♡HelenAngel♡ | D9: Enter steam account name
12:36 PM - PRODIGY: ohh dota 2
12:36 PM - PRODIGY: not tf2?
12:36 PM - ♡HelenAngel♡ | D9: Yes, because that's the game you want back
12:36 PM - PRODIGY: oh ok
12:37 PM - PRODIGY: dota 2 now
12:37 PM - ♡HelenAngel♡ | D9: Yes
12:37 PM - PRODIGY: i uploaded the files
12:40 PM - ♡HelenAngel♡ | D9: Then put in the text box: I had a trade on TF2 Outpost (http://www.tf2outpost.com/trade/875257) to trade Dota 2 through Steam Trade. SirCharles agreed to trade me the Dead Space pack, 13 refined metal, 4 keys & Summer Shades. I provided him the gift wrap for the Summer Shades. I traded him the game (on screenshot) and he only traded me the wrapped Summer Shades. He opened a trade window, put the other items, then logged off and block me. He was marked as a scammer on SteamRep: http://www.steamrep.com/index.php?id=76561198000621930 Could I please get back my Dota 2 or have the trade reversed? Thank you
12:41 PM - ♡HelenAngel♡ | D9: And whatever else you want to add. =)
12:41 PM - ♡HelenAngel♡ | D9: But that is the core information they need
12:43 PM - PRODIGY: but on the outpost
12:43 PM - PRODIGY: it wasnt sircharles who was there
12:43 PM - PRODIGY: would they still accept it
12:44 PM - PRODIGY: and i put this extra
12:44 PM - PRODIGY: The files i attached are the proof i traded with him the pending gifts, trade history, and his profile!
12:45 PM - ♡HelenAngel♡ | D9: Yes, they know it would be different people with logins
12:45 PM - ♡HelenAngel♡ | D9: It's important to show where the trade was
12:45 PM - ♡HelenAngel♡ | D9: Yay! =)
12:45 PM - PRODIGY: ok thanks
12:45 PM - PRODIGY: so ill send it?
12:45 PM - PRODIGY: now
12:46 PM - ♡HelenAngel♡ | D9: Yes =)
12:46 PM - PRODIGY: thx

Prodigy posted DOTA 2 to trade on TF2 Outpost. SirCharles responded. Agreement was for Dead Space pack, 13 refined metal, 4 keys & Summer Shades. Prodigy provided him the gift wrap for the Summer Shades the traded him the game and SirCharles only traded the wrapped Summer Shades then blocked him.

Screenshots:
Profile: http://i.imgur.com/H11tQ.jpg
Prodigy's Gift History: http://imgur.com/lSIFV
Prodigy's Inventory History: http://imgur.com/QrIvj

Marked him as a scammer, had Prodigy also fill out a Steam Support ticket.