1. There is no such thing as a "pending" ban or Steam admin. Anyone threatening your account is a scammer trying to scare you. Read more.

Reporting a scammer

Discussion in 'Discussion Archive' started by Alan || Trading, Apr 29, 2017.

  1. Alan || Trading

    Alan || Trading New User

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    Steam:
    STEAM_0:1:69343554
    So I wanted to report a rocket league scammer, it said steam rep do not deal with rocketleague scams and they do not accept videos as evidence (Even though that is the best kind of evidence) so I was wondering why steam rep do not accept rocket league scams when they have a (steam games) option in the scammers report forum.

    Evidence if you want to see-

  2. You Are The One

    You Are The One SteamRep Admin

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    Steam:
    STEAM_0:1:41038663
    Where is the video hosted?
    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**
  3. Alan || Trading

    Alan || Trading New User

    Messages:
    4
    Steam:
    STEAM_0:1:69343554
  4. You Are The One

    You Are The One SteamRep Admin

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    Steam:
    STEAM_0:1:41038663
    Where are screenshots submitted in reports/appeals hosted?
    Roudydogg1 likes this.
  5. schmed

    schmed r/globaloffensivetrade moderator Partner Community

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    Steam:
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    https://forums.steamrep.com/threads/steamrep-investigative-policy.140101/

  6. Zₒₒfᵢₑ

    Zₒₒfᵢₑ New User

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    STEAM_0:1:30289911
    Also OP, I suggest taking the videos down and blurring your Steam Account login which is clearly shown in the video.
  7. Horse

    Horse Administrator SteamRep Admin

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    SteamRep Admin:
    STEAM_0:1:34690691
    We don't allow edits "blurring" of anything... be sure you read the screenshot guide.
    https://forums.steamrep.com/threads/screenshot-guide-requirements.157969/

    As for what the user was asking - to clear things up
    We just don't have the hosting ability for videos - you host them on YT or anywhere else, (its possible and has happened many times) that the video is taken down for whatever reason thus no longer having evidence available to hold the user to the tag. Nobody here has time to go thru and watch the videos either, we would have to watch them and take screenshots as we go along and we are not doing that.
    As for Rocket League - there is NO trade history for that game - we have no way to verify anything was or wasn't sent so we can't investigate it.
    This is not our fault - for those whom dislike that can complain to valve all day long but it doesn't appear they have any intentions on changing it so we won't be accepting reports dealing with Rocket League anytime in the future.
    So as a reporting option - those reports need to be directed to Valve
    In order to do that, you have to:
    1. Visit the accuseds profile
    2. Click MORE drop-down located at the top right of the page
    3. Choose REPORT VIOLATION
    4. Select the violation, then describe it and provide the evidence
    5. Click SUBMIT REPORT

    Click here to view an animated gif that shows how to report a violation.
  8. Alan || Trading

    Alan || Trading New User

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    STEAM_0:1:69343554
    Okay I just thought a video would be way better evidence because I done 3 trades then I got scammed so I thought a recording would be better evidence then screenshots.
  9. Horse

    Horse Administrator SteamRep Admin

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    SteamRep Admin:
    STEAM_0:1:34690691
    Understood - so I broke it down why we don't accept them.
    Full screenshots work just fine - read the guide in my signature for assistance.
  10. HoshiJames

    HoshiJames New User

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    Steam:
    STEAM_0:1:235384160
  11. Horse

    Horse Administrator SteamRep Admin

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    SteamRep Admin:
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    Well thanks for the bump but same situation applies..do not accept RL reports.
    Pushing to archive.