Revoked Gifts Policy

Can this not be implemented with requesting specific information from the accused? Especially if there was tradable steam items involved that the victim lost.

Might take a few extra minutes of an admins time, maybe appling a temp tag to the accused would work and requesting info from the accused in the report thread?

I obviously won't go into the details or tell you how steamrep should be run but I've just seen someone who was reported here yesterday for selling revoked gifts that today has been adding people on reddit and showing screenshots of a steam wallet balance to people he is trying to scam that are clearly not his account but the brand new steam account with dodgy steam wallet funds that was also mentioned in this report yesterday.

What's wrong with a temporary tag and accused asked to provide certain evidence to dispute it.

Something along the lines of a caution tag "Caution steamrep admins have requested information from the accused" or something. Then if they don't respond don't remove it.

Revoked gift scams seemed to fizzle out for a while when the new steam policies were implemented but there is still scammers doing this, it's a horrible scam as people think they are safe because the scammer freely sends the gifts first, in the case I seen here from yesterday the accused never even fully agreed on a trade, he just sent the gift and took what he could get from the victim afterwards.

Digging deeper takes some extra work but having people commit fraud on steam like this is something I would expect steamrep to deal with since valve will only likely ban the original purchase account. Anyone innocent or who bought a gift to resell not knowing it would be revoked would cooperate with you to clear the matter up and usually proviude you with supporting evidence. Anyone actually guilty would either ignore your request or provide sketchy evidence.

New temp tag, request client screenshots of inventory history, gift history and steam account purchase history, if these don't show enough evidence fo guilt remove the temp tag.

I fully understand the need of the cd keys policy, but this one could be addressed, could it not?

The sender isn't banned unless the funds are revoked by bank/credit card company. Some scammers buy the game on the steam store and when they get the game from you they use the contact form to tell steam support lies to encourage revocation of the gift. Support is not always on top of things and they make it easier for people with ill intentions to do what they do.

Thanks for your reply Lava, yes that is true if you're just going off a report. And yes I do understand the way revoked gifts work and some people might buy cheap gifts and resell them not knowing. But I also think there is a problem here where a scammer uses a dummy account to buy the games, sends them to the trading account and sells them. Yes there will be some people who unkowingly sell revoked games but I beleive this is something that could be addressed in some form.

If someone is reported for selling revoked gifts then they should be liable for that whether the knew they would be revoked or not. It would serve as a lesson to people who were "innocent" and also help promote not buying these types of gifts from people with no trading history for a quick profit. If I was to go and sell a gift to someone that then got revoked and I never knew that it would be revoked I would be helping the victim. At the end of the day it would of been my fault that someone is now out of x number of keys or skins and now has no game to show for it.

Having the excuse of "I bought the game from someone else to sell to you for profit so it's not my problem" is unacceptable. When it comes to a user that claims they never realised. This would serve as a possible way for victims to be compensated and also to educate stupid people or sellers who don't care where the game came from. I believe every user like this where proper proof has been shown should have to be made responsible for making the situation right, whether they knew or not, otherwise this just keeps going, we know valve don't investigate properly, they just ban the original purchasing account 90% of the time and the smart scammers will be using VPN.

Yes it's a little more moderation work I understand this and proof from a victim and an accused might not always be concret to be able to make a proper judgement btu at least in the cases you can something can be done about it.

I'd suggest something along the lines of anyone accused of selling revoked gifts have a temp sr tag added to them and an admin comments in the report asking for proof/explanation from the accused if the proof from the victim is adequate. It shouldn't matter if the accuses was aware or not they should be expected to help the victim and if not have tags perma tags applied.

I've spent many hours trying to educate people about the dangers of revoked gifts and how to spot them and it's frustrating to see people be scammed like this. And neither valve or SR will do anythign about it, at least we can still demand they help the victim or face a ban but that's just one community out of many.

As I said if I sold someone a revoked gift unknowingly and sr tagged me for it, I would cooperate as much as I could and help the victim. And I don't see why that's unreasonable to be expected from everyone else. The peopel who do it on purpose either won't fight the sr tag or won't provide proper evidence that shows they were unaware (uncropped client inventory history, steam accoutn purchase history, or not helping the victim recover the loss). In those cases a perma tag should be applied.

Ok, thanks for responses