Ask A SteamRep Staff Member

We don't take reports on alt accounts from the general public, for several reasons, I'm afraid. If this looks like something the scammer put a lot of effort into, and isn't just one of many throwaway accounts, you could try reporting it to a partner community. Our affiliated Partner Communities can link alts when discovered in our database, or report them to us through their own channels.

Let me just add here so others don't get the idea to create such reports - even though yours was created there were other factors or instances in the past that may or may not have made the result.
I want to stress to everyone reading here that we do not accept reports about accusations of others being alternate accounts of tagged/untagged users here.
Please keep this in mind since this result is almost always never going to happen as you saw it here. You are also to happy for the situation - this is never a happy situation for anyone.
We are not here to "ban" people...our objective first and foremost is for education and to give others the ability to review others including YOU before they deal with someone for trading or in general.

You've been told this many times already over all of your attempts and messages, the answer is no.
Do not ask again here or anywhere as this alone is a violation of GF FAQ #3
https://forums.steamrep.com/threads/general-discussion-faq.132723/

Lastly do not PM random staff members for the same reason as you did me. This will not change anything at all.

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I would suggest reading this recent announcement and keeping a look out for when the new program it mentions gets launched. That announcement would have the answer you seek, but I make no guarantee of any particular outcome. Like appeals, that program will also be once per person.

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Yes still a thing and it was noted to you to be patient that it would take time and yes we are in a holiday period. Please be patient it will get done when it gets done.
Thanks

Hello Sir,
I am the primary individual responsible for processing such requests. As of this post they are 31 pending requests about three weeks behind today mostly due to holidays. I also wait until they are enough in the queue to justify logging into our back-end system to update profiles (as it all has to be done manually) this is usually about a dozen or so pending requests. Looks like you missed the last batch by two days. If the status change does not update within the next two weeks, please bug me about it.

Regards.

[Please note to everyone else wondering about their opt-out status: all requests are done in order received if properly submitted, we do not process requests by any-other means. Above users inquiry will not affect his position in line, do not ask, doing so may DELAY processing.]

If you do not have the proper/required evidence we can't/won't review the report - we can only review but so much. Steam trading or steam users but anything being discussed thru twitter, discord, facebook all of those would reflect those accounts and being able to 100% match up the users is nearly impossible.
I'm afraid we just can not help you due to policies we have in place here on what we can and can not review.
This link is available and provided to everyone prior to clicking the report submit button - please take your time to read thru it and you will see what we do and do not review.
https://forums.steamrep.com/threads/report-submission-fundamentals.169802/

You can still report the users to Valve/Steam/Twitter or whoever sources you have available.

Just wanted to clarify our reasoning a bit here.

When a scammer takes the conversation to another platform, such as Discord or Twitter, they give themselves a layer of plausible deniability. That's why they do it. If we banned someone for it, and they turned around to say the Twitter account in question wasn't theirs, or the Discord conversation was fabricated (super easy to do in Discord, and almost impossible to verify), then we'd have nothing to uphold the decision. What is to stop a scammer from linking to someone else's Steam account (such as their victim) from Twitter, just to get them banned? What's to stop someone from sending a "gift", then faking a conversation over Twitter or Facebook to claim they were scammed? How would we verify something like that? I realize that probably seems like a stretch to you, but we actually get scammers trying to frame their victims like that all the time, often to extort the victim's items or account, so we really have to prove the scam beyond reasonable doubt. We can't just take your word for it, or even a single cropped screenshot like you posted.

You don't, we don't take reports here accusing others of being alts. Reason being is that what normal users see vs what we see and must verify are almost always different so we don't want people accusing others in public reports of being linked to other accounts.
If the accounts in question are doing bad things you can report them to Valve however. I'm afraid Valve is the only method of reporting that you can do but I highly advise you not to seek out against others in this manner.

Those are listed front page of steamrep.com - however even they require proper evidence of such things and for the most part follow our policies on those things since the tags all go thru the same data base. You really should just avoid scammers in general rather than spend your time looking for them. People can make new accounts everyday, some buy old accounts - till Valve puts a stop to all that I'm afraid its cat and mouse non stop.

Please be patient! You can read this recent post that should help address your question
https://forums.steamrep.com/threads/ask-a-steamrep-staff-member.19358/page-78#post-538912

In any event - we get to them as we can.
This was noted on that page where you started the process:

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