I looked through many appeals and scam reports. Some scam reports (not counting phishers) seem to be processed within a month at most, while others are completely ignored for much longer or forever. Same goes for appeals. I seen some appeals dating back to 2012, and don't get why. At first I thought, maybe lack of evidence but that doesn't seem to be the case either. (I helped a friend of mine get lots of evidence on a Scammer who was already marked by Valve who's thread is still not looked at) http://forums.steamrep.com/threads/76561198071542855.36569/ Is it random luck for some threads to be looked at while others are ignored. Is it too much work? (If that's the case, why keep the thread open since it will never be looked at unless if you get more staff) A scammer not being marked is a little sad, but for those innocent traders who's appeal got ignored(some of them gave up)...I feel really bad for. ---------------- So any advice for reporters/appealers?