1. There is no such thing as a "pending" ban or Steam admin. Anyone threatening your account is a scammer trying to scare you. Read more.

Donation done but donator status not received

Discussion in 'SteamRep General Discussion' started by rrrrrazerrrrr, Aug 17, 2021.

  1. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    Hello. I donated 75$ for Tier IV, but I still don't have a tier IV donator status. Admins, can you please help me ?
  2. Horse

    Horse Administrator SteamRep Admin

    Messages:
    74,122
    SteamRep Admin:
    STEAM_0:1:34690691
  3. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
  4. Horse

    Horse Administrator SteamRep Admin

    Messages:
    74,122
    SteamRep Admin:
    STEAM_0:1:34690691
    ok and I posted that thread there with the notice almost a week ago.
  5. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    Okay, so what does it mean? Did i lose my money?
  6. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    And, generally how should one know that there is a post with such a notice? Shouldn't you link it on the donations page? Being a new user, i see the donation link, and click on it for donation. It's as simple as that. and not go through posts checking if any notice is posted. :/
  7. Horse

    Horse Administrator SteamRep Admin

    Messages:
    74,122
    SteamRep Admin:
    STEAM_0:1:34690691
    Sorry its hard to cover so many places but I did give you the notice earlier when you asked and it has been an ongoing issue for almost a week now.
    All I can tell you is to be patient.
    Aside from that don't be so concerned with getting "status" displayed...the reason for the donation is for supporting the cause anyway right.
  8. Horse

    Horse Administrator SteamRep Admin

    Messages:
    74,122
    SteamRep Admin:
    STEAM_0:1:34690691
    No - if the donation is over turned for any reason you will get your funds back.
    Please be patient
  9. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    Sure I will be patient and wait for couple more days. Well, of course it is to support for the cause, but that don't mean I need to ignore the "status". :)
    If it were tier 1, i wouldn't bother. :) Will wait for now.
  10. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    A
    Alright, thanks for confirming. I will just wait.
  11. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    Posting the screenshot just for reference.

    upload_2021-8-19_0-11-47.png
  12. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    @Horse - By when will this issue be resolved?
  13. Horse

    Horse Administrator SteamRep Admin

    Messages:
    74,122
    SteamRep Admin:
    STEAM_0:1:34690691
    We do not know - please be patient.
    When its resolved the post I made regarding it will be updated and things will be back to normal.
    Thanks :)
  14. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    @Horse - Do you have a tentative timeline for issue resolution? Can you please explain what or where the issue is?
  15. Horse

    Horse Administrator SteamRep Admin

    Messages:
    74,122
    SteamRep Admin:
    STEAM_0:1:34690691
    No we do not have any ETA on resolution. There is an issue with the processor which is Paypal.
  16. rrrrrazerrrrr

    rrrrrazerrrrr New User

    Messages:
    10
    Steam:
    STEAM_0:0:419157832
    Okay.
    Can you confirm if you have received the payment via PayPal?
  17. Horse

    Horse Administrator SteamRep Admin

    Messages:
    74,122
    SteamRep Admin:
    STEAM_0:1:34690691
    I do not have the ability to verify that at this time.
    Once the situation is solved or otherwise I'm sure you will get notification.