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Invalid Hijacked

Discussion in 'Archived Appeals' started by ZIKE_29_PL, Jun 16, 2013.

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  1. ZIKE_29_PL

    ZIKE_29_PL New User

    Messages:
    1
    Steam:
    STEAM_0:0:56049659
    | steamname: [ƘƗƬƬƴ] ZIKE_
    | steamID32: STEAM_0:0:56049659
    | steamID64: http://steamcommunity.com/profiles/76561198072365046
    | customURL:
    | steamrep: http://steamrep.com/profiles/76561198072365046


    Hello,
    On the 27th April 2013, I was unable to login to my account. I contacted Steam Support and they retrieved my account. However, before my account was retrieved, my friends had told me that I was marked as a scammer. I am here to try to solve this issue as I cannot use tf2outpost, nor can I connect to many servers. The evidence is written in Polish.

    Translated with Google Translate



    Proof 1: Today was stolen Steam accounts and change an email with [email protected] on some other and also change password. This situation has occurred
    at the time when I was logged into Steam
    In order to confirm that I own the account with ****** send confirmation of 26/04/2013 top-up the amount of *******.
    Please restore my account and also check why this situation occurred.
    Regards Oskar


    Proof 2: hello i have a problem with the activation files confirmation, people with whom I played saw that my profile is now private
    data

    noreply@st?eampowered.?com ([email protected])
    Add to contacts
    26/04/2013
    To: [email protected]
    Picture of [email protected]

    STEAM


    Dear zike_29_pl,

    ********** has been added to your Steam Wallet. These funds are available for immediate use on the Steam Store. There may be a clearance period before these funds are usable in other Steam features.

    This email message will serve as your receipt. You can also access your Purchase History online at any time.
    Steam Wallet funds
    **********


    Total
    **********

    Payment Info:

    *******
    ***********
    Confirmation Number
    1641837150364502560
    Date Confirmed
    Fri Apr 26 14:38:22 2013

    All prices include VAT where applicable.

    According to your order, you agreed that Valve has provided you immediate access to this digital content and that therefore any possibility of a withdrawal from this purchase ended.

    The purchased content is subject to technical protection measures. It is associated with your Steam account and may only be able to be used on hardware on which the Steam client is running and has successfully connected to the Steam Servers via an internet connection.

    For help or product support, please visit http://support.steampowered.com.

    Regards Oskar


    Proof 3: Hello!

    To begin solving this problem will require verification of the following:

    -Steam account name, associated with the purchase

    -Complete billing information to your ******* account owner (name and address)

    -Your phone number with country code (if applicable) or the area code

    Please include this information in your response. This query is not available to the public - other users will not be able to lectures given information.

    Thank you for working with us to solve this problem.


    Proof 4:Hello!
    Zike_29_pl Steam account name, email address powizany [email protected]
    billing information
    *************
    ***************
    *** ***
    *************

    Tel.
    ****************

    prove nr1.PNG prove 2.PNG prove 3.PNG prove 4.PNG prove 5.PNG prove nr1.PNG prove 2.PNG prove 3.PNG prove 4.PNG prove 5.PNG Regards Oskar


    > Date: Tue, 1 May 2013 5:58:31 p.m. 0000
    > To: [email protected]
    > From: [email protected]
    > Subject: RE: Theft - [RYIP-4883-3632] [18e6ab0d]


    Proof 5: Hello Oskar!

    Our records indicate that your account has been taken over by another person. Visit the link below and follow the steps to increase the security of your account.

    Title: Safety Instructions account
    URL: ********************************************

    Password for your account has been reset, and the information including the new login is sent in a separate e-mail. Please log in to your account using the new data.

    Note: The new password consists entirely of digits.

    Your new secret question has been set to: "What did customer service reset your password to?"

    The answer to the secret question is a new password sent to you.

    After login, change password, secret question and confirm your e-mail address. This will enable the use of devices that are assembled password recovery methods in the future. This process is shown in the following support article:

    Title: reset the account password and secret question
    Link: *******************************

    In order to further protect your account, we recommend the inclusion of Steam Guard.

    Title: Steam Guard
    Link: ************************************


    If you have not received your e-mail address, and you use a spam filter, check and make sure that e-mail is not filtered as spam.
  2. You Are The One

    You Are The One SteamRep Admin

    Messages:
    14
    Steam:
    STEAM_0:1:41038663
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