The Original Source of this guide: http://forums.steamrep.com/threads/how-to-recover-from-a-hijack.86363/ If you don't read this on SteamRep, this guide might be out of date or incomplete. Introduction: This thread is a work in progress, and I will need to expand a lot of parts to get it completer and split those up again into separate posts. Regaining your accounts and fighting the hijackers is not some that most ppl will know very much about. The guide gives you general steps to follow. Things you will NOT find here are, for example, what exactly to say to Steam Support or such. You have to recount your own story. This is also NOT a "support" thread, where one can ask for help etc. For that is this guide itself. If you don't understand what is written here, get help from a REAL LIFE friend or relative who can. There is also no point in adding me. I cannot determine if you are hijacked or not, and I'm for sure not going to spend time on helping somebody while this guide is here. This is a SELF-help guide. Not a "add me, I help" guide. Time spend on helping 1 person can better be spent on helping a lot more people at the same time by writing guides like these. This guide is the result of a lot of hours of writing, researching etc. You may copy it to your favorite site/community under these conditions: You reference to THIS guide by including the link on top to SteamRep for this guide. You copy it whole as is. You may translate it into your own language, if you have enough understanding of English to do it fully. You reply below here on SteamRep with a link to it. Even so, it will be a VERY beefy thread to get people to jump all the right hoops. I know the type of ppl that get hijacked aren't the ones that like to read such long texts, just that the trouble they got into is just too much to get a "easy" solution. General Overview: First step is to determine if and how you are hijacked. There are several ways one can be hijacked. Recognizing them is key in the way to solve them the quickest and the safest without being hijacked again when you finally have regained your account. Second step is damage control by making sure the hijacker cannot abuse your steam or email account(s) even further. Most times its too late for this, but maybe you can put a halt to their abuse to prevent worse. Third step is securing your computer if malware has been run on your computer. This one is the hardest, and really falls a bit outside the scope of this guide. References/links will be given, but there is no 100% guarantee this will work for you. Really depends on the malware. This might involve re-installing your computer with windows to get rid of any remnants. Fourth step is to get your account back via Steam Support. You will need to create/have a steam support account and create a Steam support ticket to ask Steam Support to return the account to you. This process can take weeks before you have your account back. Fifth step is if the hijacker was especially malicious and went scamming with your account. This could have caused your account to be reported on SteamRep or its Partner Communities for scamming. You will have to address the report(s) or Appeal the tag(s) there.