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Ask A SteamRep Staff Member

Discussion in 'SteamRep General Discussion' started by Xenophobia, Jan 14, 2013.

  1. Knife Hive

    Knife Hive New User

    Messages:
    3
    Steam:
    STEAM_0:0:40647711
    So when I report a scam I need to include a Fullscreen-Screenshot(incl. Taskbar) of the chat logs, i guess in order to determine the time and date. Am i allowed to blur out the rest of the taskbar for privacy purpose?
  2. The Slow Scout

    The Slow Scout New User

    Messages:
    50
    Steam:
    STEAM_0:0:101591351
    I'm not a SteamRep staff member, but I can provide you with an answer on this. Instead of bluring out your taskbar, just hide it for the time being. Right-click your taskbar, click settings, then turn on "Automatically hide the taskbar in desktop mode." It's better to do this than to make edits to the taskbar in your screenshots.
  3. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,969
    SteamRep Admin:
    STEAM_0:1:34690691
    https://forums.steamrep.com/threads/screenshot-guide-requirements.157969/

    As for your question - no - do not blur things out, that's an edit and edits are not allowed.
    Read that guide and it will explain.
    @The Slow Scout Don't give wrong advice... FULL screenshots mean taskbar and all - we don't want images cropped for various reasons. Don't take that the wrong way or anything just pointing it out that the guide shows what we need and don't need.
    Last edited: Mar 28, 2017
  4. Lava

    Lava Public Relations SteamRep Admin

    Messages:
    5,840
    SteamRep Admin:
    STEAM_0:1:46187366
    We'd prefer you not do this, as timestamp is one of the many things we'd check. Just hide anything you don't want us to see. For example, close any porn windows/tabs you're ashamed of; put the windows you're picturing into full-screen to hide your messy desktop; and keep anything else with personal information out of sight.
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    Someone 2 likes this.
  5. Putin | CSGORumble.com

    Putin | CSGORumble.com Unconfirmed Reports

    Messages:
    3
    Steam:
    STEAM_0:1:158566867
    Pretty open questions, primarily because I'm new to this.
    - How do I update the information that's currently logged on this? - I recently had this account given to me and was planning to use it for CSGO/TF2 Trading.
    - How can I clear my unconfirmed report? - I was told by my cousin that he had tried to gain a skin thru a free raffle site and was wondering how to clear it since it may/will affect future trading.
    Good day.
  6. EvanKHell13th

    EvanKHell13th New User

    Messages:
    1
    Steam:
    STEAM_0:1:118194577
    Hello....i want to report a Impersonator who tried to scam me, the original trader is level 90 and mentions clearly that he has no other accounts, the impersonating account is level 10 and is ignoring me after i told him i found out.... what should i do? i tried to simply do a report but the screenshots i upload are 3-5 mb and are said to be too big...... i talked to him a few hours ago.........
  7. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,969
    SteamRep Admin:
    STEAM_0:1:34690691
    shrink the file size to the images then and make a report - be sure you are reporting the right user not the impersonator.
    Roudydogg1 likes this.
  8. [B.S] Ours noir

    [B.S] Ours noir New User

    Messages:
    2
    Steam:
    STEAM_0:0:43837322
    Hello,
    I'm looking for a middleman and added all of the middlemen from the list but none of them are accepting my invite. Do i need to do anything else ?
  9. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,969
    SteamRep Admin:
    STEAM_0:1:34690691
    You wait? None of them are obligated to middleman for anyone. Don't rush to do a trade either - take your time a good honest trader will wait.
  10. [B.S] Ours noir

    [B.S] Ours noir New User

    Messages:
    2
    Steam:
    STEAM_0:0:43837322
    Thank you for your answer :)
  11. Lava

    Lava Public Relations SteamRep Admin

    Messages:
    5,840
    SteamRep Admin:
    STEAM_0:1:46187366
    Bear in mind, the middlemen are volunteers who provide a service in their free time. There aren't a lot of them, but there are quite a few people looking for their service, which naturally means they won't get to everyone in a timely manner.
  12. Boldsalmon|NO

    Boldsalmon|NO New User

    Messages:
    14
    Steam:
    STEAM_0:1:178988860
    Hi. Hope this is the right place to ask this.
    Is it possible to report someone, or something along those lines, who has it in their steam profile info that they use Item verification for their trades?
    He also calls item verification a steam recommendation :')
    Or should I just wait and see if he offers me a trade and get evidence that way?
    The person added me randomly the other day
  13. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,969
    SteamRep Admin:
    STEAM_0:1:34690691
  14. Boldsalmon|NO

    Boldsalmon|NO New User

    Messages:
    14
    Steam:
    STEAM_0:1:178988860
  15. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,969
    SteamRep Admin:
    STEAM_0:1:34690691
    Your contact was being added in a sense - you can go ahead and report them just make sure you show the intent.
    If the user has URL's in their profile that link to anothers profile that works - just show that - read the guide in my signature to show that.
    Many scammers mass invite or add others and stay dormant for a while then just out the blue message you about doing something.
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    Boldsalmon|NO likes this.
  16. Glenn

    Glenn New User

    Messages:
    2
    Steam:
    STEAM_0:1:2043508
    @ЩĄ | Horse

    I am curious, did you start your role in this community by a moderator and got promoted to an Administrator? I am just wondering. ;)
  17. Horse

    Horse Administrator SteamRep Admin

    Messages:
    76,969
    SteamRep Admin:
    STEAM_0:1:34690691
    I was SR from birth..... its in my blood
    schmed likes this.
  18. Metric

    Metric New User

    Messages:
    16
    Steam:
    STEAM_0:1:98050175
    Hey there! My community is in the process of setting up a web forum using the Xenforo software. We use an add-on that allows anyone to identify our future users by their Steam ID, but we would also love to have integration for SteamRep that can (at least) generate a URL to the users' SteamRep profile. Do you guys (or anyone) have any recommendations or tips that could help us achieve this?
  19. The Dealer

    The Dealer New User

    Messages:
    1
    Steam:
    STEAM_0:0:123845326
    I have 3 questions.
    1. how can I find out if a steam rep admin is a real one and not a fake
    2. are steam rep admins and such post to view pending offers. i e he/ she will ask to have a offer traded to he/she by both players to take screen shots or something.
    and 3. how could i become a steamrep admin as it seems nice and id like to help out newcomers and make sure scams lower
  20. You Are The One

    You Are The One SteamRep Admin

    Messages:
    14
    Steam:
    STEAM_0:1:41038663
    At the top of the page here, their is a tab called "Admins" You click it. If they are SR admins, they will have "SR Admin" next to their name
    I dont understand what you are asking.
    If you have to ask, you dont qualify.
    Roudydogg1 likes this.