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READ ME HOWTO: Appeal BANNED and CAUTION reputation tags

Discussion in 'Appeal a Judgement' started by Mattie!, Jan 14, 2012.

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  1. Mattie!

    Mattie! SteamRep Admin

    Messages:
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    SteamRep Admin:
    STEAM_0:0:5712733
    SteamRep only handles appeals for BANNED BY SR, SR CAUTION, BANNED BY SOP, and SOP CAUTION. Other tags must appeal to the community that marked them. We DO NOT handle bans for other communities.

    If you have any of the tags above in addition to other community tags you must appeal with the other communities FIRST before appealing here. Appeals which do not follow this will be marked automatically INVALID.

    Look up your tag below:

    Source: Valve / Steam
    Tag:
    BANNED BY VALVE
    Where to go: https://help.steampowered.com

    Source: Ace Fortress 2
    Tag:
    BANNED BY AF2, AF2 CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: AF2 is now defunct, see above link.

    Source: ASBO
    Tag:
    BANNED BY ASBO, ASBO CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: ASBO is now defunct, see above link.

    Source: Backpack.tf
    Tag:
    BANNED BY BPTF, BPTF CAUTION
    Where to go: https://backpack.tf/

    Source: Bazaar
    Tag:
    BANNED BY BAZAAR
    Where to go: http://bazaar.tf/support/create/4

    Source: Big Bang Gamers
    Tag:
    BANNED BY BBG, BBG CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: BBG is now defunct, see above link.

    Source: Convict Gaming
    Tag:
    BANNED BY CvG, CvG CAUTION
    Where to go: http://forums.convictgaming.com/viewforum.php?f=54

    Source: Darkly Gaming Network
    Tag:
    BANNED BY DGN, DGN CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: DGN is now defunct, see above link.

    Source: Dota2 Traders
    Tag:
    BANNED BY D2T, D2T CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: D2T is now defunct, see above link.

    Source: Fortress of Gamers
    Tag:
    BANNED BY FoG, FoG CAUTION
    Where to go: https://f-o-g.trade/

    Source: Wanted GOV
    Tag:
    BANNED BY GoV, GoV CAUTION
    Where to go: http://www.wantedgov.it/ban-appeals/

    Source: Harpoon Gaming
    Tag:
    BANNED BY HG, HG CAUTION
    Where to go: http://forum.harpoongaming.com/forums/appeals.57/

    Source: FirePowered Gaming
    Tag:
    BANNED BY FP, FP CAUTION
    Where to go: https://firepoweredgaming.com/forums/forum/75-scam-appeals/

    Source: Just Awesome Gaming
    Tag:
    BANNED BY JAG, JAG CAUTION
    Where to go: http://forum.harpoongaming.com/forums/appeals.57/
    Additional notes: JAG was disbanded, however all information is available to HG, and they can handle these appeals.

    Source: Lethal Zone
    Tag:
    BANNED BY LZ, LZ CAUTION
    Where to go: https://forums.steamrep.com/threads/update-on-lz-tags-and-lethal-zone-community.161500/
    Additional notes: Lethal Zone is now defunct, but Fortress of Gamers has voluntarily inherited their role. All LZ tags should eventually be converted to FOG automatically over time, but see pinned thread above for instructions on expediting it if you still have one.

    Source: Mann Co Trading
    Tag:
    BANNED BY MCT, MCT CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: MCT is now defunct, see above link.

    Source: Rawr
    Tag:
    BANNED BY RAWR, RAWR CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional Notes: RAWR is now defunct, see above link.

    Source: Reddit, several subreddits
    Tag:
    BANNED BY REDDIT, REDDIT CAUTION
    Where to go:
    Source: Republic of Korea Gaming/ Alliedbans
    Tag:
    BANNED BY ROK, ROK CAUTION
    Where to go: http://cafe.naver.com/alliedbans

    Source: Skial
    Tag:
    BANNED BY SKIAL, SKIAL CAUTION
    Where to go: http://www.skial.com/forums/bans.14/

    Source: SMT Gaming
    Tag:
    BANNED BY SMT, SMT CAUTION
    Where to go: https://smt-gaming.net/forums/tagappeal/

    Source: SourceOP
    Tag:
    BANNED BY SOP, SOP CAUTION
    Where to go: http://forums.steamrep.com/forms/appeal.4/respond

    Source: SteamRep
    Tag:
    BANNED BY SR, SR CAUTION
    Where to go: http://forums.steamrep.com/forms/appeal.4/respond

    Source: TF2 OutPost
    Tag:
    BANNED BY TF2OP, TF2OP CAUTION
    Where to go: http://tf2outpost.com/

    Source: TF2 Raffle
    Tag:
    BANNED BY TF2R, TF2R CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: TF2R is now defunct, see above link.

    Source: TF2 Trader
    Tag:
    BANNED BY TF2T, TF2T CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: TF2-T is now defunct, see above link.

    Source: TF2 Trade Post
    Tag:
    BANNED BY TF2TP, TF2TP CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: TF2TP is now defunct, see above link.

    Source: Unusual Trade Club
    Tag:
    BANNED BY UTC, UTC CAUTION
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: UTC is now defunct, see above link.

    Source: Unusual Hat Club
    Tag:
    BANNED BY UHC
    Where to go: https://forums.steamrep.com/threads/new-legacy-ban-tags-for-defunct-communities.140339/
    Additional notes: UHC is now defunct, see above link.

    Source: Wicked Afterlife
    Tag:
    BANNED BY WA, WA CAUTION
    Where to go: http://www.wickedafterlife.com/viewforum.php?f=5


    Processes for Tags: BANNED BY SR, SR CAUTION, BANNED BY SOP, and SOP CAUTION

    Appeal Process:
    1. Prepare for appeal. Read the Appeal FAQ and ensure you meet the requirements. (For example, your profile must be public.) Also, please read the Appeal Tips.
    2. Submit appeal to the forum. (Forum Link)
      • Only SR and SOP tags can be appealed on these forums.
      • Use proper format. All appeals must be posted on the forums in the appeal section using the format described below (see Appeal Format).
      • Attach all evidence! You must post all information and screenshots that you think may help you in your appeal. You will not be able to edit your first post after it is made, so make sure you include everything you think will help. There is a limit in the number of attachments per post, its OK to use subsequent posts to add more. Or make remarks on corrections to it. (you can only edit the post within a very short time of a minute or 2)
      • Make sure your Appeal thread is "Watched" (visible button on top right of the topmost post)
    3. Admin reviews evidence. After your post is made, an appeals admin will review everything that you posted.
    4. Admin requests more info
      • More info? The appeals admin may request additional information over the forums, or if the appeals admin deems the case complex, they may contact you via Steam messenger for an interview and investigation.
      • Provide info quickly.
        • Stay communicative. Keep an eye on your SteamRep forum inbox and "Watch" for email notifications.
        • When an appeals admin requests information over the forums and you do not respond to the appeals admins' request within 1 week, your appeal will be denied or marked invalid.
        • Review the Vacations and Offline process if you will be away.
    5. Optional 1-on-1 interview
      • For clarification: This is only available when the forum appeal is set to "under investigation", and the Admin deems it necessary/wanted.
      • If the appeals admin is processing the appeal via the forum, you may ask for a personal interview and investigation from the appeals admin at any time before the appeals admin rules on your case. The interview process may take up to four hours over multiple sessions.
      • If you request an interview, your case may be reassigned to another admin. If reassigned, your appeal will be placed into a queue. Cases are handled in the order received in these queues-- it is not uncommon for queued interviews to be delayed for many months.
    6. Decisions are final. Decisions will be rendered by the SteamRep admin once they receive ample evidence or once you fail to respond to them via the SteamRep forums within two weeks.
    Please note for hijacking/phishing appeals (mostly legacy tags):
    If your account was hijacked and you have recovered it and are appealing, you must post the following information:
    1. Screenshots of your entire conversation with Steam Support. Please cover game keys, credit card information, or other sensitive information.
    2. Screenshots of any trades that your account completed while it was hijacked.
    o_O If you have questions, ask here: http://forums.steamrep.com/forums/steamrep-general-discussion.2/
    Last edited by a moderator: May 19, 2018 at 10:10 AM
  2. CanadianInvasion

    CanadianInvasion Retired Staff

    Messages:
    2,393
    Steam:
    STEAM_0:1:11860924
    Edited the destinations for UTC and UHC Scammer tags to be appealed to reflect the UTC MCT Merger.

    Also, post #2000.
  3. CanadianInvasion

    CanadianInvasion Retired Staff

    Messages:
    2,393
    Steam:
    STEAM_0:1:11860924
    Updated the info for UHC tags again.
  4. Thomas Matthias

    Thomas Matthias Retired Staff

    Messages:
    4,660
    Steam:
    STEAM_0:0:36213483
    Updated the info for D2T tags.
  5. Xenophobia

    Xenophobia Retired Staff

    Messages:
    4,338
    Steam:
    STEAM_0:1:20973413
    Updated JAG tags, added HG.


    Hidden Content:
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  6. Thomas Matthias

    Thomas Matthias Retired Staff

    Messages:
    4,660
    Steam:
    STEAM_0:0:36213483
    Added BAZAAR.
  7. SilentReaper(SR)

    SilentReaper(SR) Retired Staff

    Messages:
    11,992
    SteamRep Admin:
    STEAM_0:0:89705646
    Updated ROK appeal link, the old one was not working anymore.

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**
    - Updated RAWR link to SR appeal.
    - Some small textual changes on communities
    - Added RAWR appeals to be allowed
    - Added appeal tips to be read
    - Removed Appeal formatting required, since those only can be done via the form since a while.

    @Mattie! : Addition needed for RAWR and AF2 (see below) appeals for our Appeal form.

    Hidden Content:
    **Hidden Content: Content of this hidden block can only be seen by members of (usergroups: Administrative, Moderating).**
    - Updated AF2 link to SR appeal, AF2 is defunct: http://forums.acefortress.com/threads/backup-of-forums-restored.7373/#post-92145
    Old info is still available, but users cannot appeal anymore.

    - made a note that for TF2OP's appeals one needs to be member of the steam group.

    Updated TF2outpost link to appeal guide of OP, that its a ticket system on their site now.

    - Added "sources" with the full names of the communities.
    - Added Lethal-Zone info.

    - Marked D2T as defunct, and can now appeal to SteamRep instead.
    To do: adjust appeal form to include D2T tags, adjust appeal tips to include D2T tags.
    Last edited by a moderator: Apr 16, 2018
    Roudydogg1 and Wrath like this.
  8. Mattie!

    Mattie! SteamRep Admin

    Messages:
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    SteamRep Admin:
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    Added multiple links for Reddit for the timebeing.
    Roudydogg1 and a Gentleman like this.
  9. You Are The One

    You Are The One Appeals SteamRep Admin Partner Community

    Messages:
    9,448
    Steam:
    STEAM_0:1:41038663
    Regarding SRs new policies for 2016, Ref: http://forums.steamrep.com/threads/119548

    For now, any appeals resulting from changes in policy will be treated as normal appeals. If the need arises to address them differently, we will make that determination and update this post/thread accordingly. If in the screening phase the appeal can be quickly dealt with (at admin discretion, not appealer) it will be handled at that time.
    ฬєฬєภ ツ likes this.
  10. Mattie!

    Mattie! SteamRep Admin

    Messages:
    5,163
    SteamRep Admin:
    STEAM_0:0:5712733
  11. Eoj Nawoh

    Eoj Nawoh SteamRep Admin Partner Community

    Messages:
    1,445
    SteamRep Admin:
    STEAM_0:0:40091868
    Updated CSGO Trade appeals link
  12. You Are The One

    You Are The One Appeals SteamRep Admin Partner Community

    Messages:
    9,448
    Steam:
    STEAM_0:1:41038663
    Darkly Gaming Network (DGN) is now defunct, one can now appeal to SR for those tags.

    Hijacking section repurposed since we mostly do not tag for it anymore/almost all of these appeals have been addressed. The old hijack appeal notes were added to the above guide.

    The new section is for "Change of Heart" appeals (SR banned tags only) for when users admit they committed offenses. We plan to slighly deprioritize these so we can more quickly address appeals where users claim the tag was applied incorrectly (previously was already done to an extent, but this just reaffirms it)

    SR appeal policy for victim repayment has been updated,

    Going forward, appealer must include full, uncropped, unedited chat with victim about repayment to have appeal considered.
    Last edited: Apr 16, 2018
    Enstage likes this.
  13. SilentReaper(SR)

    SilentReaper(SR) Retired Staff

    Messages:
    11,992
    SteamRep Admin:
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    Updated FoG appeal link (serves also for reports).

    /edit: updated LZ appeal link (they use https://trade.lethal.zone/ now for all trading related, separated forum from main)
    Enstage likes this.
  14. ЩĄ | Horse

    ЩĄ | Horse Wicked Afterlife Owner Retired Staff Partner Community

    Messages:
    54,362
    SteamRep Admin:
    STEAM_0:1:34690691
    Added FirePowered Gaming appeal link/info
  15. ЩĄ | Horse

    ЩĄ | Horse Wicked Afterlife Owner Retired Staff Partner Community

    Messages:
    54,362
    SteamRep Admin:
    STEAM_0:1:34690691
    Added SMT Trading appeal link/info
  16. You Are The One

    You Are The One Appeals SteamRep Admin Partner Community

    Messages:
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    Steam:
    STEAM_0:1:41038663
    We are officially current with defunct tags submitted using the defunct appeal system. Its been just shy of a year since we created the system, we are archiving most pending appeals on SR for the rest of the defunct tags so users use the new system.
    Thanks.

    Users requesting appeal reviews waiting longer then 4 months w/o admin followup will have the request automatically granted to submit a second appeal. (no reviews pending as of this post) NOTICE: If you are granted a second appeal, you are NOT entitled to any further appeal reviews/reappeals.
    Last edited: Apr 16, 2018
    Mattie! likes this.
  17. You Are The One

    You Are The One Appeals SteamRep Admin Partner Community

    Messages:
    9,448
    Steam:
    STEAM_0:1:41038663
    Updated appeal links for current defunct communities.
    Hidden Content:
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  18. You Are The One

    You Are The One Appeals SteamRep Admin Partner Community

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    Steam:
    STEAM_0:1:41038663
    We are aware of changes to steam profile settings, no past appeals will have any such setting changes affect their appeal in a negative way, we may ask you to temporarily change them when looking into your appeal tho. Within the next month, we will clarify our appeal procedures on what would be considered acceptable when submitting an appeal. (will be a subsequent reply in this thread)
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