Ask A SteamRep Staff Member

Discussion in 'SteamRep General Discussion' started by Xenophobia, Jan 14, 2013.

  1. Enstage

    Enstage SteamRep Moderator Partner Community Donator - Tier V

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    Steam:
    STEAM_0:1:52569926
    You can file a report in the "Report a Scam" section, here: https://forums.steamrep.com/forums/report/

    Make sure you read the following threads first:
    https://forums.steamrep.com/threads/report-submission-fundamentals.169802/
    https://forums.steamrep.com/threads/screenshot-guide-requirements.157969/
    https://forums.steamrep.com/threads/steamrep-investigative-policy.140101/

    You may also want to report them to Valve by using the built in "Report Violation" feature on their Steam profile.
  2. Meta Breakers

    Meta Breakers New User

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    3
    Steam:
    STEAM_0:0:64893136
    I appreciate the tips, I just really don't know the due process for these things but I don't like dangerous attitudes like this populating the community for long. Thanks for the info.
  3. Lava

    Lava Public Relations SteamRep Admin

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    SteamRep Admin:
    STEAM_0:1:46187366
    There is no such thing as a legitimate betting site in Steam.
  4. Ozmium

    Ozmium New User

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    Steam:
    STEAM_0:0:88657994
    Is it possible to report someone WITHOUT getting scammed when the scam is obvious?
  5. Nebras

    Nebras New User

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    Steam:
    STEAM_0:0:92811415
    depending on your definition of "obvious" and the evidence you have, yes
  6. a Gentleman

    a Gentleman SteamRep Moderator Partner Community Donator - Tier V

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    Steam:
    STEAM_0:0:25990581
    As long as a scam attempt was made.
  7. Viperishrhyme5

    Viperishrhyme5 New User

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    Steam:
    STEAM_0:1:82030422
    For a Fraud Report what report type should I put it under if the scammer tried to make me log into a scamming website to steal my login info?
  8. Lava

    Lava Public Relations SteamRep Admin

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    5,189
    SteamRep Admin:
    STEAM_0:1:46187366
    This would be phishing and account hijacking. We don't accept reports for that anymore.

    Please keep in mind that users posting phishing links are often phished/hijacked themselves (if not a brand new throwaway account) and their account is being used to try and hijack even more accounts. For that reason, it's best to leave these cases to Valve/Steam as we do not have the resources to handle such cases. Since few if any people will check SteamRep before accepting a friend request or clicking a link, accepting a scam report here would have no impact. Additionally, the victim would have to appeal their tag once they regained access to their account. It's best to not create any undue hardship for someone who's already going through an account hijacking.
    Roudydogg1 likes this.
  9. Yossef the Brony

    Yossef the Brony New User

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    Steam:
    STEAM_0:0:24859915
    Have you ever realized that sometimes if you want to sleep, you have to pretend you do?
  10. jason0597

    jason0597 Unconfirmed Reports

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    Steam:
    STEAM_0:1:43166277
    I posted a report which was turned down due to the fact that the chat log wasn't in English. I can understand that.
    What I want to know is this: I translated the entire chat log to English, if theoretically the encounter was in English rather than (in my case) Greek, would it be accepted?
  11. ЩĄ | Horse

    ЩĄ | Horse Administrator SteamRep Admin Partner Community

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    57,169
    SteamRep Admin:
    STEAM_0:1:34690691
    We don't review but only those with evidence in English
    https://forums.steamrep.com/threads/steamrep-investigative-policy.140101/
    You can report it to perhaps a partner community that does have staff that speak that language otherwise you can report directly to Valve.
    Partner lists here:
    https://steamrep.com/

    Report to Valve using this method
    In order to do that, you have to:
    1. Visit the accuseds profile
    2. Click MORE drop-down located at the top right of the page
    3. Choose REPORT VIOLATION
    4. Select the violation, then describe it and provide the evidence
    5. Click SUBMIT REPORT

    Click here to view an animated gif that shows how to report a violation.
  12. jason0597

    jason0597 Unconfirmed Reports

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    Steam:
    STEAM_0:1:43166277
    I'm not asking for any action to be taken against anybody, I just want to know
    If theoretically the report I posted took place in English originally, without any translating going on, and I posted it in pure English, would it be accepted? (Theoretically!)
  13. jason0597

    jason0597 Unconfirmed Reports

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    Steam:
    STEAM_0:1:43166277
    Also the GIF is outdated as I reported the person on Steam before I posted here, and it was interactive and asked me questions
  14. ЩĄ | Horse

    ЩĄ | Horse Administrator SteamRep Admin Partner Community

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    SteamRep Admin:
    STEAM_0:1:34690691
    Not going to speculate one way or another without the proper evidence in front of me. It would be wrong to do so and could show the user being guilty when they may not be.
    Sorry.
    I will see about updating the gif thanks!
    Clive likes this.
  15. spooky man

    spooky man Banned on SteamRep

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    26
    Steam:
    STEAM_0:1:153949206
    hey my apeal has been up for a year now nothing it became pending about 5 months ago and there has been no further action. Am i missing a step?
  16. ЩĄ | Horse

    ЩĄ | Horse Administrator SteamRep Admin Partner Community

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    57,169
    SteamRep Admin:
    STEAM_0:1:34690691
    https://forums.steamrep.com/threads/appeal-tips.66354/
    Read that whole thing - pay close attention to #15 & #16
  17. spooky man

    spooky man Banned on SteamRep

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    Steam:
    STEAM_0:1:153949206
  18. ЩĄ | Horse

    ЩĄ | Horse Administrator SteamRep Admin Partner Community

    Messages:
    57,169
    SteamRep Admin:
    STEAM_0:1:34690691
    I already answered that question
    Roudydogg1 likes this.
  19. spooky man

    spooky man Banned on SteamRep

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    Steam:
    STEAM_0:1:153949206
    okok my bad