Ask A SteamRep Staff Member

If I was banned for something I didn't do and my appeal was denied, what would be the next step to take?

I'm not sure I understand, the first appeal I made wasn't even read properly. I appealed because I had no connections with the account I was accused of being an "Alt" of, and it was made invalid because apparently I need to appeal from THE ACCOUNT WAS ACCUSED OF BEING. Can you please tell me how I'm supposed to do that when I don't own the account?

Hi a report against me is showing as Declined. This report had inconclusive evidence. Why does a declined report stay visible? this affects peoples trades, community respect and more.
Please respond.
Thanks

Is there a way to see if I’ve been reported?

@CEOofSarge You can view all pending and accepted reports made against you by visiting your own SteamRep profile, here. To visit this page in the future, you can navigate to steamrep.com and paste your Steam ID64 into the search bar. If you are interested in seeing if there are any archived or rejected reports made against you in the past, you can visit SteamRep Forums (here) and paste your ID64 into the search bar at the top right of the forum website.

Thank you.

http://steamrep.com/group.php?id=2 how can I find Middleman?

ty! about PayPal chargeback scam: since I am not affiliated with ebay or online stores, the sender of money does not have a chargeback option. independent transactions are not considered for refunds. right? or is it better to switch to other payment systems? (alternatives to paypal or bank cards) can there be the same or a different way to scam?

thx! I'm looking for a safe way to trade my game keys for cash. thx to middleman it's possible, but looks like https://www.reddit.com/r/SteamGameSwap is the only one partner of u who still active. yesterday I asked the admins how can I be sure of the reliability of the MM. unless check MM for steamrep. there was no answer yet.

Call me salty or call me a Karen (I'm a dude, but, whatever). Maybe I'm just letting off steam, or maybe I'm just whining. Probably both.

Just by looking at all the declined reports, and all the screenshots, though some of them are bogus and not useful to the report, I can already tell at least half of them were actual victims of scammers. Yet, y'all just slapped a "not enough evidence" or a "this isn't the type of screenshot we asked for" and declined it, as I shake my head most of the time. It actually makes me wonder whose side you guys are on. But then again, the law isn't built on logic or empathy. This isn't sarcasm, it's the truth. But I do wonder if exceptions could've been made to help new traders.

Scamming's rampant on steam. And I guess there really is no way to tell who you can trust (at least not here). People who get scammed just get called out for being stupid, well, in an indirect way (I've seen admins do it in declined reports, do you need full-screened screenshots that qualifies as evidence, admins?). It must be nice to play judge, jury, and executioner. Call this an insult on the admins or the moderators if you must, I've got a clear conscience. I wonder how many can say the same.

So I guess I just wanna know, how many scammers you guys think y'all let go and how does it feel?

Just a few questions. The evidence needed seems to have changed over the years, meaning the evidence in a lot of bans wouldn't be acceptable nowadays. For those types of cases, shouldn't that be taken into account in someone's appeal? I understand y'all have secret forms of getting info, but from an outside perspective, it looks like those people should have some sort of way to appeal that.

Another thing, if a victim is later found to be a scammer themselves, shouldn't that be taken into account if the evidence is shaky on the accused?

Just some thoughts. Y'all probably heard them before, but I'd love to hear what y'all think.

An important thing to remember is that SteamRep isn't out to punish anyone. It's simply a database that users can reference before conducting a trade. Adding onto @Horse 's reply regarding our evidence, please keep in mind that even declined and archived reports are still publicly viewable. When you want to look into a anyone's report history, you just have to copy paste the user's ID64 into the SteamRep forum search bar. This will show all reports of any status (accepted, archived, etc.) and then you can then use the information presented to make your own judgement about whether to trade with the user in question.

However, your post has made me think about the barrier-to-entry and ease of access of the reports section to the average end user. I share your concerns about the number of reports that are rejected due to evidence that can't be accepted. Perhaps users can be encouraged to do more due diligence for themselves by including a button that directs to a user's ID64 forum search on SteamRep profiles. There is a search function on SR profiles at the moment, but it isn't featured prominently enough. Will bring it up internally.

As Horse noted, please do not use General Discussion/Ask Staff as a medium to brigade/challenge report decisions. Users are given clearly established report guidelines and evidence standards in order to maintain the highest possible certainty for accepted reports.

We have processes in place to ensure that policy changes that rollback a taggable offence are appealable. For example, when the Trading with Scammers Policy reached its end of life, all tags issued for trading with scammers could be retroactively appealed, with the one exception being users who broker/partner with scammers. Another example would be how SteamRep no longer accepts reports for phishing/hijacking attempts, with updated instructions for how to appeal these tags. Certain provisions were also put into place regarding defunct community tags. If you believe that there is some oversight regarding a policy change, feel free to bring it up in General Discussion, so long as you do not reference any specific cases.

There are many cases where tagged users have successfully reported other users for scamming on SteamRep. All evidence is held to the same high level of scrutiny, whether the reporting user is tagged or not.

Thank you for the in-depth answers! I don't question your judgment, I was just curious how y'all adapt to new rules. I am just a lurker and sometimes look at appeals so I was just curious tbh. Thanks!

I am currently marked as a scammer because 8 years ago, I changed my name to match AcesGamer's, and I got automatically flagged for "impersonation." Even Aces himself admitted in my original appeal thread that there was clearly no attempt to scam on my part. It was just a joke and I was an edgy 15 year old who wanted to poke fun at his videos.

Now, 8 years later, casual is flooded with bots, and half of the community servers don't allow SR marked scammers. I recently submitted another appeal and was instantly rejected because 8 YEARS AGO I forgot to include one of my throaway alt accounts that my friends and I made.

I just want to play the game without bots. Is there anything I can do?